Process Analyst at Capitec Bank

Purpose Statement

• To drive continuous improvement and develop basic business process solutions in support of Capitec Bank's vision and strategy

Experience
Minimum:

• 3 Years' analytical or business improvement type of work.
• Proven experience in data analytics, business process design, business process development or improvement, operationalisation of new business process solutions and improvements.
• Experience in Six Sigma, Lean, TOC, Business Improvement, Agile

Ideal:

• 3+ years relevant experience in processing systems, processes, procedures and support in a similar environment
• Strategic business case development
• Translating Divisional strategies and regulatory requirements into a business area target operating model 
• Management / leadership experience

Qualifications (Minimum)

• A relevant tertiary qualification in Business Analysis

Qualifications (Ideal or Preferred)

• A relevant post-graduate qualification in Business Analysis or Information Technology

Knowledge
Minimum:

• Lean way of work principles
• Business Change Life Cycle and change management principles  
• System Development Life Cycle
• Project Management Lifecycle                                               
• Agile Way of Working Practices   
• Quality Management 
• Risk & Issue Management 
• BABOK, SOA,TOGAF, ARCHIMATE
• Developing a business case
• Client experience / client journey mapping  

Ideal:

• Banking processes and procedures
• Banking systems: Banking System, SBL, Horizon, STrack, Postilion, etc.
• In-depth knowledge of Capitec Products
• Data and trend analysis 

Skills

• Analytical Skills
• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Facilitation Skills
• Interpersonal & Relationship management Skills
• Presentation Skills
• Problem solving skills