openings at Absa Group

Design, develop and oversee the deployment of new IT processes and any changes to the existing IT processes. Define and maintain the IT reference process framework and ensure it is leveraged across IT. Create and maintain a centralised repository of process and related artefacts (e.g., procedures, templates, forms). Identify and implement initiatives to improve efficiency and effectiveness of IT Processes.

Job Description
Process Engineering

• Communicating the reference processes and driving the adoption of processes across the IT organization
• Designing and developing / updating the IT processes, and overseeing deployment of the processes in the organization
• Monitoring and assessing existing processes to identify improvement opportunities
• Driving continuous process improvement initiatives and obtaining results thereof
• Ensuring completeness and currency of IT process repository
• Ensuring that standards are followed in process modelling

Accountability: Deliver & Support

• Create and maintain a centralised process and knowledge management repository and provide access as required to stakeholders in the organization.
• Own the IT reference processes: Update processes, communicate changes and ensure that reference processes are leveraged across IT through deployment and usage of processes and related documents in the organization.
• Analyse project successes and root causes of failures to streamline processes in all phases of project management.
• Monitor process performance based on defined parameters / conduct process performance diagnostics to identify improvement opportunities.
• Work towards continuous process improvement and the enhancement of quality and consistency of IT processes and methods across the organisation.