Process Engineer at Nedbank

Job Responsibilities

• Define the scope and estimations for process initiatives
• Conduct elicitation and collaboration tasks to obtain information from stakeholders.  
• Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs.
• Conduct Requirements Life Cycle Management  tasks to manage and maintain requirements and design information from inception to retirement
• Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.
• Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.    
• Proactively plan process deliverables based on relevant project delivery method
  Execute process improvement initiatives using accepted techniques. Taking responsibility for individual delivery in terms of scope and time.
• Participate in modelling and analysing operational/business processes including As Is discovery and analysis, To Be design and its iterations, activity based costing, process optimisation and simulation
• Ensure quality gates are met, including requirements clarity, sign offs, artefact standards, and compliance measures.
• Ability to build business case to demonstrate business value & calculate ROI for business stakeholders
• Define and analysis value chains (cross functional process mapping) and linking business strategy to process architecture
• Define the process end-to-end view (Operating model)
• Understand process improvement & Enterprise Architecture frameworks
• Understand advanced process measurement (tying value chain processes to corporate performance metrics)
• Ability to design and develop process measurement analytics and collaborate on the construction of the analytics tools
• Ensure successful implementation of processes by evaluating benefit realisation
• In depth understanding of process and workflow streamlining, problem resolution, change management and relevant BPMS tool use
• Understand how change management integrates into the overall transformation initiative
• Develop communication plans that will facilitate the planned changes
• Develop mitigation strategies for cross-organizational impacts for process improvement projects
• Ability to use BPM related tools including project planning and tracking
• Understand how BPMS and RPA tools are used for process automation
• Ability to manage the capture of information in the BPM tools and review models for compliance with standards
• Ability to work with the data architects to define dataflow, data transformation, interface needs and sources for all information
• Understand big data concepts and how it will be used for research, customer experience management, and information mining
• Understand current and emerging technology landscape and how it can be used in the BPM context
• Understand all the regulatory and compliance drivers for the business within their customer domain.
• Able to apply Nedbank process methods and practices on process initiatives
• Understand the required risk controls within the risk appetite within their customer domain

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Computer Science/Information Systems/ Industrial Engineering / Business Degree / NQF 7

Preferred Certifications

• LEAN/ SIX SIGMA - Yellow belt / CBPP/ Business Analysis

Minimum Experience Level

• 7 - 10 years
• 3 - 5 years managerial experience
• Demonstrated proficiency of BPM, Change Management, and other methods that are part of a collaborative team. Demonstrated leadership on small-to-medium process and performance improvement engagements