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  • Posted: Nov 29, 2021
    Deadline: Not specified
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    Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month. To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe...
    Read more about this company

     

    Product Head: Automation and Optimisation

    Purpose Statement

    • To have ownership and accountability for a single Product*, translating strategic direction into a ‘best in world’ product through the leadership of a dedicated team, with the single focus of the product and through the entire product life cycle, driving, planning and ensuring delivery. In this instance, the focus is Automation and Optimization.

    *NB. In the context of the operating model, a ‘product’ could be a product (e.g. Live Better) a channel (e.g. the App), a platform (e.g. Bancs) or a capability.

    Education (Minimum)

    • Bachelor's Degree

    Education (Ideal or Preferred)

    • Honours Degree

    Knowledge and Experience

    Minimum:
    Experience

    • 10+ yrs experience in business management at a senior level in an innovative high performing environment, ideally banking or FinTech. 

    • 5+ years’ experience managing products.

    • Business and product vision; has had ownership responsibility for a product previously.

    • Product management where there are multiple initiatives with competing priorities and so experience in influencing multiple diverse stakeholders, both business and technology.

    • Working at strategic, tactical and technical levels.

    • Career experience to include some time in one or more technical roles.

    • Communicating with technical and non-technical senior stakeholders across multiple business units. 

    • Using data and metrics to test theories, confirm assumptions, and measure success

    • Earning trust across different levels and multiple groups of a large organization

    • Usability studies and/or customer research principles and methods.

    • Client development and product validation through customer feedback.

    • Using influence and relationships to drive and achieve objectives.

    • Leading and guiding multi-functional teams with a single product operating model

    • Leading and having oversight of remote / hybrid teams.

    Knowledge and Skills

    • Strategic and commercial thinking; able to think about problems from a business perspective using people, technology and product input.

    • Business acumen and systems thinking; able to take a ‘big picture’ view, assess, make a logical, sound decision and influence others to achieve objectives.

    • Financial acumen - sufficient to effectively operate own cost centre

    • People leadership and management practices to empower, create focus and delivery.

    • Organising, planning and prioritising work.

    • Data-driven approach; analytical and quantitative skills.

    • Technologically literate and able to adapt to new technologies. 

    • Able to dive deep in understanding the product, the business, and the competitive landscape.

    • Able to present complex technical information in a clear and concise manner to a variety of audiences. 

    Skills

    • Commercial Thinking Skills

    • Decision making skills

    • Interpersonal & Relationship management Skills

    • Problem solving skills

    • Strategic Thinking Skills

    Competencies

    • Adapting and Responding to Change

    • Creating and Innovating

    • Deciding and Initiating Action

    • Delivering Results and Meeting Customer Expectations

    • Formulating Strategies and Concepts

    • Leading and Supervising

    • Persuading and Influencing

    • Planning and Organising

    Additional Information

    • Clear criminal and credit record

    Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

    Method of Application

    Interested and qualified? Go to Capitec Bank on careers.capitecbank.co.za to apply

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