Product Head: IBP Design and Technology at Capitec Bank

Purpose Statement

• To take ownership and accountability for the Planning Design and Technology team responsible for implementing processes, technology and models that enable tactical and strategic demand and supply planning and the monthly Sales and Operations Planning process (S&OP) within different Capitec departments. The Product Head role is responsible for translating the strategic direction of the Design and Technology team into a ‘best in world’ product through the leadership of a dedicated team.

Experience

Minimum:

• 10+ yrs experience in business management at a senior level in an innovative high performing environment, ideally banking or Fin Tech
• 5+ years’ experience managing logistics, demand and supply planning, S&OP process, or Integrated Business Planning
• Experience in implementing logistics, planning and forecasting technology or models.
• Business and product vision; has had ownership responsibility for a Product previously.
• Product management where there are multiple initiatives with competing priorities and so experience in influencing multiple diverse stakeholders, both business and technology
• Working at strategic, tactical and technical levels
• Career experience to include some time in one or more technical roles
• Communicating with technical and non-technical senior stakeholders across multiple business units
• Authoring of documents relating to product life cycle including business plans, product roadmap, business cases and requirements and functional specifications
• Using data and metrics to test theories, confirm assumptions, and measure success
• Earning trust across different levels and multiple groups of a large organization
• Scoping/running usability studies and/or customer research
• Client development and validating products through customer feedback
• Using influence and relationships to drive and achieve objectives
• Leading and managing multi-functional teams to deliver
• Managing and working with remote / hybrid teams

Education (Minimum)

• Grade 12 National Certificate / Vocational
• Bachelor's Degree

Education (Ideal or Preferred)

• Honours Degree

Knowledge

Minimum:

• Strategic and commercial thinking; able to think about problems from a business perspective using people, technology and product input
• Demand and supply planning, forecasting, logistics
• Supply chain management
• Forecasting and predictive modelling
• Workforce management technology.
• Sales and Operations Planning process (S&OP)
• Business acumen and systems thinking; able to take a ‘big picture’ view, assess, make a logical, sound decision and influence others to achieve objectives
• Financial acumen - sufficient to effectively operate own cost center
• People leadership and management practices to empower, create focus and delivery
• Organising, planning and prioritizing work
• Data-driven approach; analytical and quantitative skills
• Technologically literate and able to adapt to new technologies
• Able to dive deep in understanding the product, the business, and the competitive landscape
• Able to present complex technical information in a clear and concise manner to a variety of audiences