Capitec Bank is a South African commercial bank. As of February 2017 the bank was the third largest in South Africa with 120,000 customer opening new accounts per month.
To simplify banking, we’ve developed an all-inclusive banking solution. Global One is the one solution that enables you to transact, save and access credit in realtime. We also believe in ...
Read more about this company
As the Product Head, you will take full ownership and accountability for driving Client Insights, transforming strategic direction into an exceptional product that sets the standard for excellence.
You will lead a dynamic, dedicated team, fully engaged in every phase of the product lifecycle.
Your mission is to harness client feedback and insights to inspire innovative planning and ensure seamless delivery, ultimately creating a product that not only meets but anticipates the needs of our clients.
In the Client Analytics domain, the Product Head will be responsible for leading a team of data engineers, data analysts, machine learning and data scientists to drive client personalization and data-driven insights within the organization.
This role involves managing a large team, leveraging data to deliver personalized client experiences, optimizing product usage, and enhancing client engagement and retention.
Minimum Requirements
Completed bachelor’s degree
10+ yrs experience in business management at a senior level in an innovative high performing environment, ideally banking or FinTech.
5+ years’ experience managing products.
Business and product vision; has had ownership responsibility for a product previously.
Product management where there are multiple initiatives with competing priorities and so experience in influencing multiple diverse stakeholders, both business and technology.
Working at strategic, tactical and technical levels.
Career experience to include some time in one or more technical roles.
Communicating with technical and non-technical senior stakeholders across multiple business units.
Using data and metrics to test theories, confirm assumptions, and measure success
Earning trust across different levels and multiple groups of a large organization
Usability studies and/or customer research principles and methods.
Client development and product validation through customer feedback.
Using influence and relationships to drive and achieve objectives.
Leading and guiding multi-functional teams with a single product operating model
Leading and having oversight of remote / hybrid teams.
Knowledge and skills
Strategic and commercial thinking; able to think about problems from a business perspective using people, technology and product input.
Business acumen and systems thinking; able to take a ‘big picture’ view, assess, make a logical, sound decision and influence others to achieve objectives.
Financial acumen - sufficient to effectively operate own cost centre
People leadership and management practices to empower, create focus and delivery.
Organising, planning and prioritising work.
Data-driven approach; analytical and quantitative skills.
Technologically literate and able to adapt to new technologies.
Able to dive deep in understanding the product, the business, and the competitive landscape.
Able to present complex technical information in a clear and concise manner to a variety of audiences.
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail