Product Manager - Absa Vehicle Management Solutions at Absa

Job Summary

• The main purpose of the role is to be accountable for providing leadership to the Fleet Risk & Maintenance division within the ABSA Vehicle Management Solutions business at a National level. Responsible for fleet risk and pricing, used vehicle remarketing, fleet maintenance and warranties. Accountable for product design, development, deployment and management of the respective product portfolio. The incumbent will be accountable for enabling the fulfillment and implementation of the respective value propositions and ongoing implementation and management of new and existing products in the respective product portfolio.

Job Description

• The main purpose of the role is to be accountable for providing leadership to the Fleet Risk & Maintenance division within the ABSA Vehicle Management Solutions business at a National level. Responsible for fleet risk and pricing, used vehicle remarketing, fleet maintenance and warranties. Accountable for product design, development, deployment and management of the respective product portfolio. The incumbent will be accountable for enabling the fulfillment and implementation of the respective value propositions and ongoing implementation and management of new and existing products in the respective product portfolio.

Key Responsibilities:

Product Design & Development 

• Provides the design and development of new and existing products, taking to market and running of compelling and commercially viable product propositions spanning the product lifecycle;
• Drives innovation around the product development and management cycle.
• Prepare business cases for new product developments.
• Manage marketing collateral of AVMS fleet risk and maintenance products.
• Responsible for the operational query resolution on all aspects of the respective Product Portfolio relating to product propositions

Product Management

• Collaborates with the respective stakeholders in ensuring that Product value propositions seamlessly integrate into Commercial, Corporate and Public Sector segment and sector value propositions to support AVMS strategy and enable the acquisition and retention of customers in specific segments and sectors to support the targeted commercial and customer shapes.
• Management and coordination of activities relating to roll out of new products and product
• Responsible for updates and change of product and process documentation.
• Provides exception reporting on rate and fee deviations and revenue leakage in maintaining key Product performance indicators for the respective Product portfolio
• Implementation of new product or changes to existing products into the business.
• Manage specific product back-book and clean-up initiatives
• Leverages the Pricing team for implementation of annual re-pricing processes, maintaining pricing tables drafting of communication and related marketing material.
• In collaboration with the Pricing team conduct annual (bi-annual) review of Product pricing and recommends pricing guidelines to ensure market competitiveness
• Provide recommendations for the review cycle of pricing changes and communication thereof.

Control

• To ensure optimal and compliant control environment within the respective Product Portfolio that appropriately balance risk appetites and customer demand with the need to grow to achieve the financial ambitions and balance sheet aspirations of AVMS.

Stakeholder Management

• Responsibility for service monitoring from product providers and monitors client experience with particular emphasis on AVMS products.
• Ensures service delivery is in line with SLA’s.
• Drive interaction with all relevant Infrastructure areas across the business in addressing product management requirements and priorities.
• Drive relevant communication related to product changes or new product implementations.
• Participate in Group-level and industry-wide activities and forums that impact the respective Product portfolio.
• Effectively communicate developments within areas of activity to all relevant internal and external stakeholders.

People and Culture

• Lead and drive the colleague agenda for the AVMS business;
• Builds and sustain a culture that aligns to AVMS’S aspirational colleague experience to deliver the target customer experience and financial performance;
• Accountable for cascading the AVMS strategy to colleagues in the division and providing line of sight to tactical initiatives;
• Accountable for strategic workforce planning, balancing short and long-terms strategic sourcing requirements to ensure that AVMS is appropriately resourced to meet demand, compliance and customer experience requirements.

Competencies:

• Business Acumen
• Inspirational People Leadership
• Customer Orientation
• Results Orientation
• Collaboration and Influencing
• Innovation Leadership
• Change Leadership
• Pan African Citizen

Minimum Requirements

• Degree (NQF level 7)
• Preferred Post Graduate Degree (NQF level no.8) or Honours Degree
• 10 years of relevant industry experience
• Have experience in managing Technical maintenance teams
• Knowledge of Fleet Management products and services
• Knowledge of Vehicle Leasing and Rental market
• Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status.

General

• The appointment will be made in line with the Divisional Employment Equity strategy.
• There is no referral plan linked to this requisition

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised