Product Operations Specialist - API at S&P Global

• The Team: The Enterprise Data Organization (EDO) provides Data & Distribution services to data producers within S&P Global. Our team values innovation and collaboration, striving to optimize data operations and distribution processes to meet the evolving needs of our business partners.

Responsibilities and Impact:

• Design and implement customized file configurations tailored to client needs.
• Provide expert technical troubleshooting and problem-solving for API integrations.
• Deliver technical consultancy to facilitate smooth API integration processes, and data sharing into warehouse solutions, including Snowflake, GCP BigQuery and Databricks.
• Lead client migration projects from legacy systems to our Data Delivery platform.
• Champion process optimization and automation to enhance efficiency.
• Manage monthly KPI reporting, generating insights from operational metrics to drive performance improvements.
• Identify and specify application issues, collaborating with Product & Development teams for improvements.
• Engage proactively with senior clients and stakeholders to ensure alignment and satisfaction.
• Facilitate the Agile process for prioritization, coordination, and planning within the team.

What We’re Looking For:

Basic Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of proven experience in API integration and programming skills, such like: Python, Java or others
• Strong problem-solving skills with a technical troubleshooting background.
• Excellent communication skills for effective client and stakeholder engagement.

Additional Preferred Qualifications:

• Knowledge of data warehouse solutions, such like: Snowflake, GCP BigQuery and Databricks.
• Experience with operational tooling and automation techniques.
• Proficient understanding of software systems and enterprise application development.
• Experience in AzureDevOps, Splunk, Salesforce, MS Excel, and PowerBI.