Hot Jobs at S&P Global

The Team:

• The Investor Relations division is focused on Surveillance and Targeting offerings, with a global presence across New York, Raleigh, Cape Town, Hong Kong, London, Toronto, Islamabad and Buenos Aires. The division is organized into sector teams covering North America and regional teams in APAC and EMEA. Each team is headed up by at least one Director that has over 10 years of financial industry experience with team members of all levels actively contributing to the team’s success. The division offers a flexible work-from-home policy, with most analysts working in a hybrid environment.

Responsibilities and Impact:

• Support clients with intelligence about their institutional investors and what is driving trading in equity markets.
• Provide clients with targeting intelligence on institutional investors in conjunction with their investor relations outreach efforts.
• Develop and maintain relationships with the investor relations and executive teams of publicly traded companies.
• Follow public equity markets and update clients about events affecting individual stocks, specific sectors, and the broader economy.
• Identify leading institutional buyers and sellers of clients’ stocks, and provide insight, color, and context around the movements.
• Connect with buy-side institutional portfolio managers and trading desks to gain insights on investment strategy and trading.
• Participate in the growth and improvement of the team’s service offering to clients.

What We’re Looking For:

Basic Required Qualifications:

• 0-5 years of financial experience or in a related field.
• Strong quantitative and qualitative skills.
• Analytical reasoning ability and effective speaking and written communication skills (proficient in the English language).
• Collaborative skill set that allows you to work within a dynamic and inclusive team.
• Ability to analyze data and absorb new information in an enthusiastic, fast-paced environment.

Additional Preferred Qualifications:

• Comfort with Microsoft Excel, Word, and PowerPoint; experience with S&P Cap IQ Pro a plus.
• Demonstrated interest and understanding of capital markets.
• Aptitude to learn internal proprietary applications.
• Detail-oriented; able to multi-task; strong organizational and time management skills.
• Comfortable in client-facing situations.
• Resourceful and not afraid to ask questions.
• Undergraduate degree in a financial or quantitative-related discipline, focus on data analytics a plus.

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The Team:  

• You will be part of the EMEA Customer Success team part of the Customer Excellence team at Commodity Insight (CI). Part of the wider Customer Experience team at CI, the team focuses on value, trust and delight: ensuring a smooth onboarding, education and enablement of our customers with our solutions. Through proactive and reactive customer engagement the team develops trust and relationship with clients focusing on their needs and goals.  

Responsibilities and Impact:  

• Engage proactively with customers to understand their needs and ensure they derive maximum value from our solutions. 
• Successfully and promptly onboard customers and conduct remote and in-person training sessions to educate customers on our products and services as well as personalising the sessions based on customer needs and workflows.  
• Develop and maintain strong relationships with key stakeholders within customer organizations to drive product adoption and satisfaction. 
• Monitor customer usage data to identify opportunities for further engagement and value creation. 
• Serve as a trusted advisor, providing insights and recommendations to enhance customer experience and success. Be the voice of the customer to continue improving their experience.  
• Cross functional collaboration: innovate and partner across different functions to create seamless elevated customer experience. Close partnership with the Commercial team to drive alignment and customer success plans.
• Proactive Support: anticipate customer challenges and address them before they arise/escalate. 
• Continual Learning: stay updated on select industry/market/regional trends and product developments to enrich customer engagements. 
• Promptly and accurately capturing customer engagement activities in Gainsight/Salesforce. 

What We’re Looking For: 

Basic Required Qualifications: 

• Candidates must possess the necessary work authorization to be eligible for employment without the need for sponsorship or assistance. 
• Fluency in both Portuguese and English is essential. The candidate must possess excellent verbal and written communication skills in both languages to effectively engage with clients and stakeholders. 
• Bachelor's degree in business-related discipline is preferred.  
• 3+ years of experience in customer success, account management, or a similar role. 
• Proficiency in Gainsight, Salesforce or similar is an advantage.  
• Industry knowledge (energy, commodities, finance) is an advantage.  
• Strong communication skills, both written and verbal. 
• Proven ability to manage multiple accounts and projects simultaneously. 
• Ability to travel to meet clients. 

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• The Role:   In this role you will be developing relationships through driving net sales and growth for strategically important and influential client segments and commodity specific sectors across the Eastern & Southern Africa territories, with a focus on the Commodities markets.
• The Impact:  Sales people are the front line of the business and the quality of their interaction with the market directly influence the reputation of the company. The superiority of the contracts that sales people put in place are responsible for further growth or present risk to the business.
• The Career Opportunity:  This role is a perfect platform to start at Commodity Insights. You will have the opportunity to work with a diverse range of professionals across the sector such as commodity traders, banks, brokerages, producers/ extractors, government departments, utilities, consultancies and FMCG.
• The Team / The Business:  You will join a high performing team composed of experienced professionals within the commodity industry.
• Your Skills:  English Speaker, Consultative Sales, good organization, energy commodity experience, excellent verbal and written communication, thinking out of the box, friendly approach, driven
• Our Hiring Manager says:  “I’m looking for the kind of person who is self-driven, self-motivated, with a strong client focus. If you’re right for this role, you will join a high performing team that will help you get onboard swiftly; you will learn new skills while enjoying the collaborative work environment.  Also, you will need to have intercultural awareness as you interact with major players in the energy market and become a part of a growing organization that will present future opportunities and a career path”.

Responsibilities:

Consultative Sales and Negotiations, Increased Customer Engagement

• Responsible for the creation and execution of strategic direction within their set territory.
• Meets and exceeds revenue quota through the management and execution of the sales process.
• Employs consultative sales techniques to manage renewals, generate new opportunities and drive growth.
• Increase sales of new and non-benchmark services to new and existing users, divisions and locations.

Retention of existing business.

• Establishes and maintains a good rapport with senior contacts across key divisions and regions, conducting extensive high-level customer-facing presentations and new product development discussions.

Strategy and Planning

• Develops and regularly updates comprehensive customer-centric account sales strategy/ plan that is established in collaboration with customer and key stakeholders to ensure alignment with client needs and Commodity Insights’ strategy.
• Leverages the knowledge built on clients and input provided from key stakeholders from other functions.
• Is able to work across functions and collaborate so as to provide utmost value to customer and draw best results for Commodity Insights.

Reporting

• Monthly activity reporting with feedback on client and market developments that are business impacting.
• Provides accurate forecasting against pipeline and ACV achievements.
• Is able to work in a team environment and closely with Account Manager of the region so as to build a sound and consistent strategy for the region and help build team capability.
• Ensures all leads, opportunities, activities, contacts, customers’ explicit needs, advances and buying cycle status are captured in a timely manner.

Qualifications:

• Ideally 5+ years of experience maintaining total sales at or above quota, preferably in commodity or financial information provider role
• Entrepreneurial, self-motivated operator
• Consultative sales and negotiation skills experience possess high integrity and a hunter adept at all phases of the selling cycle from need creation, proposal preparation, negotiation to deal closure
• Excellent communication and presentation (verbal/ written) skills, adds value to the relationship by distilling, summarizing, interpreting and communicating information to facilitate its usefulness
• Proven leadership in managing multi-national global accounts
• Proven success in handling complex contract negotiations
• Very strong planning and organizational skills, able to prioritize
• Competent with systems (Oracle, SalesForce, Word, Excel, PowerPoint)

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• The Team: The Enterprise Data Organization (EDO) provides Data & Distribution services to data producers within S&P Global. Our team values innovation and collaboration, striving to optimize data operations and distribution processes to meet the evolving needs of our business partners.

Responsibilities and Impact:

• Design and implement customized file configurations tailored to client needs.
• Provide expert technical troubleshooting and problem-solving for API integrations.
• Deliver technical consultancy to facilitate smooth API integration processes, and data sharing into warehouse solutions, including Snowflake, GCP BigQuery and Databricks.
• Lead client migration projects from legacy systems to our Data Delivery platform.
• Champion process optimization and automation to enhance efficiency.
• Manage monthly KPI reporting, generating insights from operational metrics to drive performance improvements.
• Identify and specify application issues, collaborating with Product & Development teams for improvements.
• Engage proactively with senior clients and stakeholders to ensure alignment and satisfaction.
• Facilitate the Agile process for prioritization, coordination, and planning within the team.

What We’re Looking For:

Basic Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3+ years of proven experience in API integration and programming skills, such like: Python, Java or others
• Strong problem-solving skills with a technical troubleshooting background.
• Excellent communication skills for effective client and stakeholder engagement.

Additional Preferred Qualifications:

• Knowledge of data warehouse solutions, such like: Snowflake, GCP BigQuery and Databricks.
• Experience with operational tooling and automation techniques.
• Proficient understanding of software systems and enterprise application development.
• Experience in AzureDevOps, Splunk, Salesforce, MS Excel, and PowerBI.

go to method of application »

The Team:

• The Enterprise Data Organization (EDO) provides Data & Distribution services to data producers within S&P Global. Our team values innovation and collaboration, striving to optimize data operations and distribution processes to meet the evolving needs of our business partners.

Responsibilities and Impact:

• Collaborate closely with business line data stewards to analyze data sets and distribution requirements.
• Guide the design of schemas and configuration of data dictionaries and distribution settings based on business needs.
• Partner with Engagement Management, Product Management, and Data Governance teams to establish a feedback loop for continuous improvement of platform efficiency and processes.
• Conduct data analysis to identify trends, issues, and opportunities for optimization.
• Implement and manage data distribution via API and flat files, utilizing SFTP as needed.
• Support the integration and utilization of data warehouse solutions, including Databricks, Snowflake, and GCP BigQuery.

What We’re Looking For:

Basic Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field.
• Proven experience in data analysis and management.
• Proficiency in SQL and experience with data manipulation and querying.
• Excellent communication skills to effectively liaise with stakeholders.

Additional Preferred Qualifications:

• Familiarity with data warehouse solutions such as Databricks, Snowflake, GCP BigQuery.
• Experience with API and flat file distribution via SFTP.
• Strong problem-solving skills and the ability to work collaboratively in a team environment