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  • Posted: Nov 25, 2021
    Deadline: Not specified
  • Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Product Owner, Intelligent Automation

    Job Purpose

    The Intelligent Automation Product Ownder (IA) drives Wholesale Clients aspirations around robotics, artificial intelligence and digitisation by supporting and enabling teams across CIB to achieve value from Intelligent Automation projects.

    The purpose of the role will focus on developing and implementing automated solutions and strategies enabling Wholesale Clients to meet and deliver on its digitation mandate.

    The IAPO direct the evaluation, deployment and management of automated solutions across Wholesale Clients


    Key Responsibilities/Accountabilities


    Voice of the Customer

    • Intimately know the individual Business area strategy to clearly formulate business solutions that support on business strategy.  

    • Partner with stakeholders to understand, analyse, refine, and prioritize and soutable solutions. These solution designs are not limited to the IA toolset but should meet the customer requirement and may have many iterations on the road to a long-term strategic solution.

    • Develop and manage the delivery and reporting roadmap

    • Facilitate the relationship with the end-customer and business leadership/owners, bringing the Voice and priorities of the customer to the fore.

    • Drive out issues and have sufficient autonomy to make decisions

    • Analyse and understand business gaps; Conduct impact analysis and Implement relevant changes

    • Influence processes and technology to address the business gaps as per the Book of work 

    Maximise Business Performance

    • Deploy solutions based on strong commercial and client improvement measurement for business units across CIB through the utilization capabilities existing with in IA and the lager Standard Bank Group.

    • Apply solution development and business insight in collaboration with diverse functional teams to craft appropriate solutions.

    • Influence design to considering all possible solutions including non-IA tools.

    • Partner with business and delivery associates to deliver rapid solutions capturing benefits and not losing sight of the long-term strategic solution.

    • Build (where applicable) roadmaps that define the sort, medium- and long-term solution build and migration.   

    • Build solutions that solves business problems, meets the customer needs and are aligned to CIB strategy.

    • Define and communicate implication and impact of the solution including processing/process, staff, Human Capita (role charges), Learning and Development, and Change and communication

    Stakeholder and Delivery Management 

    • Develop and Maintain Key Stakeholders relationship with various CIB business functions in order to positively impact and grow the IA offering within the Bank.

    • In partnership with Operations Exco Members define and develop the key roadmap for the various IA initiatives within South Africa and Africa Regions

    • Decoding the client’s vision/need/requirement and in-conjunction with the delivery teams into several delivery features. Scope effort and estimate delivery effort and delivery dates. 

    • Manage priorities across multiple systems even outside of the IA sphere of influence to deliver a fit for purpose solution Arrange meetings with Business Stakeholder to identify priorities

    • Owen full delivery of all solutions under management and take-on any role (project management, analyst, change management, etc.) required to ensure that solutions are implemented against defined requires. Have the mandate to making final decision to implement IA solution ensuring quality fit for purpose solutions are implemented. 

    People Management   

    • Leading a multidisciplinary team to achieve the project aims.

    • Responsible for the day to day productively management of the cross functional team assigned to solution delivery.

    • Provide regular input feedback or appraisal of performance of cross functional team.

    • Ensure that appropriate structures are in place to support the implementation relating and not limited to impact to processing/process, staff, Human Capital (role charges), Learning and Development, and Change and Communication where and if appropriate. For smaller implementations take responsibility to manage and drive these functions


    Minimum Qualification and Experience

    Appropriate Honours Degree
    Preferred: MBA
    Preferred other qualifications, certifications or professional memberships: 
    Appropriate Process Qualification I.e. Lean, Six Sigma, SAFE Certification, PMPO, Safe for Team Certification and Agile. Understanding and or exposure to RPA, OCR, Machine learning and Chat Bots will be an advantage

    Job Function: Business Support
    Job Family: Solution Development
    Years: 7-10 years
    Experience Description: Experience gained in creating and implementing business critical solution development and a proven track record of identifying and resolving performance bottlenecks for implemented solutions.Experience systems design, project management and testing of solutions with complex, high volume and multi-systems environments

    Method of Application

    Interested and qualified? Go to Standard Bank Group on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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