As a company with a rich history since 2006, Booyco Electronics continues to lead with innovation and commitment to our invaluable customers and employees. Be part of a team that takes pride in manufacturing, installing and maintaining comprehensive safety solutions across Southern Africa.
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Booyco Electronics, a leader in proximity detection and collision avoidance technology within the mining sector, is seeking a highly skilled and dynamic Product Specialist to join our team. This role is ideal for an experienced technical professional passionate about product development, customer support, and driving innovation in electronic safety systems.
This role involves technical auditing, product testing, customer demonstrations, and ensuring engineering standards are maintained across installations.
Minimum Requirements
Bachelor’s Degree in Electronics Engineering, Electrical Engineering, or Red Seal Electrical Trade Test
Minimum 3 years’ experience in product management, technical support, or similar role
Minimum 3 years in mining support or field services
Experience working with electronic systems, safety equipment, and PDS/CAS technology
Coding experience is advantageous
Strong technical, analytical, and problem-solving abilities
Valid driver’s licence
Key Responsibilities
Serve as the main technical contact for product enquiries
Provide detailed product information, specifications, and usage guidance
Deliver product training to internal teams and customers
Collaborate with R&D to provide customer insights and market feedback
Support prototype creation, testing, and verification
Participate in product design, functionality and user experience discussions
Conduct competitor and market research
Analyse data to support product positioning and pricing
Maintain product roadmaps aligned with business objectives
Assist sales with customer acquisition and retention
Resolve product performance issues and document customer feedback
Conduct customer demonstrations and technical discussions
Develop user manuals, technical guides, and support documents
Deliver product workshops for internal teams and clients
Maintain up-to-date knowledge bases and troubleshooting guides
Support product testing, quality checks, and regulatory compliance
Monitor product performance and drive corrective actions
Conduct site audits, product verifications, and installation inspections
Support coding tasks for new product developments (advantageous)
Document test results and assist with DFMEA processes
Support field technicians with advanced technical training
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