Product Specialist C at FNB South Africa

Role Purpose:

• Provide specialist product advice.

Responsibilities:                                             

• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members.
• Maintenance of expert knowledge on relevant legislative amendments industry best practices and provision of proactive advice and solutions to relevant stakeholders.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Implement and maintain sound business processes that minimise FNB risk and deliver quality requirements specifications. Findings that area as a result of internal or external audit and client management and risk.
• Initiate and manage product research, data mining and quantitative analysis to ensure sustainability and future competitive growth.
• Explore local and international markets for new products and trademarks in order to expand and strengthen the business' market position.
• Facilitate the conversion of knowledge and ideas into new or improved products, processes and services.
• Manage own development to increase own competencies.

Additional Requirements:                           

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.
• Experience within both an intermediary support function as well as direct client facing role (client servicing and advise to participating employers in umbrella funds) would be advantageous
• Relevant Business Degree and RE 5 qualifications
• The successful applicant must be willing to travel to the free state on a regular basis
• 4 – 5 years’ experience relevant employee benefits experience within a Financial Institution
• FAIS category 1.7 Pension Funds

Qualifications and Experience:                                        

• Minimum Qualification: Relevant Business Degree
• Experience: 4-5 years’ experience relevant experience within a Financial Institution

All appointments will be made in line with the Bank’s Employment Equity plan.

The Bank actively supports the recruitment and advancement of individuals with disabilities. We recommend that candidates be encouraged to declare their disability and consult the Bank should they require reasonable accommodation.