Project Coordinator: NEB - Cape Town at Telkom

Core Description    

• To Execute, Manage and Coordinate all Voice and Non Voice projects, programs and orders end-to-end within the NEB environment.

Competencies    
FUNCTIONAL KNOWLEDGE

• Scope of Project; Project Management; Work Phase Business Processes/ WI Products and Services (Non-Voice & Voice); Operating Systems/ Programs

FUNCTIONAL SKILLS

• Administration; Computer Applications; Project Management; Negotiation Techniques; Problem Solving; Analytical; Communicating; Problem Solving; Telephone Etiquette; Computer; Organizing Techniques; Customer Service; Decision Making

ATTITUDES/ LEADERSHIP COMPETENCIES

• Dynamic; Responsible; Team Leader; Openserve Values; Committed; Quality Awareness; Reliable; Trustworthy; Customer Focus; Self-driven; Self-motivated

Job Responsibilities    
OUTPUT 1

• Project Administration/ Reporting

OUTPUT 2

• Financial Management

OUTPUT 3

• Escalations/ Queries Management

OUTPUT 4

• Service Delivery

OUTPUT 5

• Management of Reports

Required Certification    

• None

Qualifications    

• Grade 12. Relevant A,B,C or modular courses (NQF level 4) will be an added advantage.

Experience    

• 2 years relevant experience

Special Requirements    

• Valid driver's license

Closing Date    
2023/06/13