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Telkom SA SOC Limited is a South African wireline and wireless telecommunications provider, operating in more than 38 countries across the African continent. Telkom is a semi-privatised, 39% state-owned enterprise.
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Core Description
- Responsible to investigate, analyse, research, plan, acquire and document user and data requirements according to definitions and standards for NIP to ensure delivery of accurate, timeous and meaningful information for driving effective management of Service Delivery within NIP.
Key Deliverables / Primary Functions
- Provided User Support
- Provided Requested Information
- Supported Authorized Temporary Systems
- Operated Regional Systems
- Performed Web Maintenance
- Designed Access Database
Core Functional Knowledge/ Skills
Functional Knowledge:
- Reporting System; Computer Utilities; Computer Software; Business Acumen; Business Objects; System Engineering; Data Mining; Data Warehousing; Business Analysis
Functional Skills:
- Conflict Management; Computer Applications; Accuracy; Organising Techniques; Analytical; Creative
Competencies (Behaviour)
- Responsible; Assertive; Reliable; Proactive; Customer Focus; Professional; Perseverance
Minimum Person Requirements
Qualifications
- Grade 12 & relevant modular training (NQF level 4)
Experience
- 3 Years relevant experience
Certification/ Professional
Closing Date
2023/06/11
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Core Description
- To Execute, Manage and Coordinate all Voice and Non Voice projects, programs and orders end-to-end within the NEB environment.
Competencies
FUNCTIONAL KNOWLEDGE
- Scope of Project; Project Management; Work Phase Business Processes/ WI Products and Services (Non-Voice & Voice); Operating Systems/ Programs
FUNCTIONAL SKILLS
- Administration; Computer Applications; Project Management; Negotiation Techniques; Problem Solving; Analytical; Communicating; Problem Solving; Telephone Etiquette; Computer; Organizing Techniques; Customer Service; Decision Making
ATTITUDES/ LEADERSHIP COMPETENCIES
- Dynamic; Responsible; Team Leader; Openserve Values; Committed; Quality Awareness; Reliable; Trustworthy; Customer Focus; Self-driven; Self-motivated
Job Responsibilities
OUTPUT 1
- Project Administration/ Reporting
OUTPUT 2
OUTPUT 3
- Escalations/ Queries Management
OUTPUT 4
OUTPUT 5
Required Certification
Qualifications
- Grade 12. Relevant A,B,C or modular courses (NQF level 4) will be an added advantage.
Experience
- 2 years relevant experience
Special Requirements
Closing Date
2023/06/13
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Core Description
- To repair and maintain Telkom's cable network, across the entire range, in order to provide a continuous service to all our customers.
Key Deliverables / Primary Functions
OUTPUT 1
SUB-OUTPUTS
- Receive and interpret instruction and/ or authorization
- Request and/ or obtain material
- Prepare work area
- Secure work area
- Joint and/ or terminate cables
- Rehabilitate work area
RANGE
- Optic Fibre Network
- Aerial, Underground, Lashed Underground, Coax And Junction
- Cables
- Pulse Code Modulation
- Trunk Entrance
- Street Distribution Cabinet
- Outdoor Distribution Points
- Indoor DP
- Main Distribution Frame
- Nicotra System
- Overhead Optic Fibre, All Types Of Cable Joints
- Aerial, Underground, Lashed Underground & Junction Cables
- Pulse Code Modulation
- Truck entrance
- Street Distribution cabinet
- Outdoor distribution points
- Indoor DP
- Main Distribution Frame
- Nicotra System
- Overhead Optic Fibre, All Types Of Cable Joints
OUTPUT 2
SUB-OUTPUTS
- Inspect resources
- Replace and/ or service resources
- Update records
RANGE
- Inclusive of Toolkit, Vehicle, Test Gear and Mechanical Aids
OUTPUT 3
SUB-OUTPUTS
- Obtain documentation
- Complete and/ or certify documentation
- Verify records
- Submit records
RANGE
- Inclusive of Administrative, Technical, Quality, Productivity and Safety
OUTPUT 4
- Repaired/ Maintained Cable Network
SUB-OUTPUTS
- Receive and interpret instruction and/ or authorization
- Request and/ or obtain material
- Prepare work area
- Secure work area
- Diagnose and localise fault and/ or task
- Complete task and/ or repair fault
- Update cable records
- Cut-over from old to new Cable network
RANGE
- Optic Fibre Network
- Aerial, Underground, Lashed Underground, Coax And Junction
- Cables
- Pulse Code Modulation
- Trunk Entrance
- Street Distribution Cabinet
- Outdoor Distribution Points
- Indoor DP
- Main Distribution Frame
- Nicotra System
- Overhead Optic Fibre, All Types Of Cable Joints
- Aerial, Underground, Lashed Underground, Coax And Junction
- Cables
- Pulse code modulation
- Truck entrance
- Street Distribution Points
- Outdoor distribution points
- Indoor DP
- Main Distribution Frame
- Nicotra System
- Overhead Optic Fibre, All Types Of Cable Joints
OUTPUT 5
SUB-OUTPUTS
- Receive inspection order
- Execute quality inspection
- Liaise with customers/ contractors
RANGE
- Existing networks
- Quality
- Routine
- Ad Hoc
- New works
- Power crossings
- Acceptance
- Testing cables
- Identifying cables (pin point)
OUTPUT 6
SUB-OUTPUTS
- Receive instruction
- Locate area and analyze task
- Identify problematic sections
- Liaise with land owners
- Cut and remove vegetation
- Perform task
- Provide feedback to relevant role players
RANGE
- Bush/ Tree cutting
- Heavy vegetation
- Medium vegetation
- Light vegetation
OUTPUT 7
SUB-OUTPUTS
- Receive instruction
- Conduct preliminary survey of site
- Perform task
- Provide feedback
RANGE
- Existing networks
- Locate any type of plant
- Identifying cables (pin point)
OUTPUT 8
SUB-OUTPUTS
- Set performance standards
- Communicate desired outcomes
- Conduct meetings to manage budgets
- Provide feedback to management
- Provide feedback
RANGE
- Quality standards
- Staff
- Processes and procedures
OUTPUT 9
SUB-OUTPUTS
- Receive and interpret instruction
- Obtain installation/ recovery details and equipment/ resources
- Install/ recover network
- Apply/ adhere to required SHE procedures
- Inform customer
- Liaise with key role players
- Request and/ or obtain material
- Prepare work area
- Secure work area
- Rehabilitate/ restore work area
RANGE
- Optic Fibre Network
- Aerial, Underground, Lashed Underground & Junction Cables
- Street Distribution cabinet
- Outdoor distribution points
- Dropwire
- Open wire
- Indoor DP
- All recovery up to 400 pair cable, Optic Fibre less than 1.5km and routes up to 6 poles
OUTPUT 10
- Completed Minor Civil Work
SUB-OUTPUTS
- Receive and interpret instruction and/ or authorization
- Request and/ or obtain material
- Prepare work area
- Secure work area
- Apply / adhere to SHE procedures
- Rehabilitate work area
- Perform task
- Provide feedback
RANGE
- Unblock pipes
- Construct manholes up to 1mx1m
- Underground draw boxes
- Trench/ dug outs
- Identifying cables (pin point)
- Repair broken pipes
- SDC (replace like to like)
- Plant poles (up to 6 poles 8 meter lenght)
- Pillar joints (Erect, float, cutover and dug outs)
Core Functional Knowledge/ Skills
FUNCTIONAL KNOWLEDGE
- Health and Safety; Test Equipment; Telkom Procedures; Work
- Area; Network Structure; Telkom Policies
FUNCTIONAL SKILLS
- Hand Tool Handling; Planning; Hand/ Eye/ Ear Coordination;
- Communicating; Computer Literacy
Competencies (Behaviour)
ATTITUDES/ LEADERSHIP COMPETENCIES
- Careful; Helpful; Initiative; Team Player
Minimum Person Requirements
Qualifications
- Grade 12 & relevant modular training (NQF level 4)
- OR
- Grade 10 (int) (NQF level 3) & relevant modular training (NQF level 4)
Experience
3 Years relevant experience in a cable environment and/ or relevant modular training in the cable environment completed. Ex- / Current Telkom Full Time
- Bursars, learnerships and internships candidates will be exempted from the 3 years’ experience requirements but must have a minimum of 12 months relevant experience.
- OR
- 3 Years relevant experience in a cable environment and/ or relevant modular training in the cable environment completed. Ex- / Current Telkom Full Time
- Bursars, learnerships and internships candidates will be exempted from the 3 years experience requirements but must have a minimum of 12 months
Certification/ Professional
- None relevant experience.
Special Requirements
- Valid driver's license/ Code EC1 & public driver's permit.
- Prepared to work in all weather conditions.
- Prepared to work in confined spaces and at heights.
- Not colour blind.
- Able to work in all areas.
- Able to travel and stay out.
- Able to work outside normal working hours
Closing Date
2023/06/09
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Core Description
- To monitor the progress of cable build and maintenance contracts in the Telkom network.
Key Deliverables / Primary Functions
OUTPUT 1
SUB-OUTPUTS
- Conduct preliminary survey of site
- Prepare RFM in accordance with material list
- Source material (catalogue and non-catalogue)
- Oversee deliveries and quantities
- Obtain weigh slip for scrap material
- Monitor use and storage of material
- Ensure surplus recovered material is returned to point of supply (I/E6 and journal)
RANGE
- Catalogue, non-catalogue
- Types: ALC, civil, mason, jointing, hauling, transmission microwave, radio, customer services material
OUTPUT 2
- Completed Project/ Contract
SUB-OUTPUTS
- Obtain acceptance/compliance certificate
- Monitor reinstatements
- Final quality control
- Submit completions
- Initiate final meeting
- Arrange final payment
- Balance the job (Finalize)
- Do the final progress report and final evaluation
- Ensure that all wayleaves are returned
- Measure up quantities for payment
RANGE
Types
- Local, Rates, Head Office
- Types:ALC,civil,mason,jointing,hauling,trans,Mic,Radio,Cust Ser Mat
OUTPUT 3
SUB-OUTPUTS
- Receive order/instruction
- Interpret order/ instruction
- Verify technicality with requester
- Prioritise instructions
- Identify/Group activities
RANGE
- Site Book IE 195
- TBI's
- Rehabilitation program
- Orders
- Types: ALC, civil, mason, jointing, hauling, transmission, microwave, radio, customer services material
OUTPUT 4
- Performed Initial Site Visit
SUB-OUTPUTS
- Determine executability of task with site visit
- Perform quantity survey
- Prepare bill of estimated quantities
- Compile cost estimate
- Initiate all meetings
- Inform/notify customers that you will be working in the area
- Supply work permits for permanent staff
- Take notes of any deviations/variance orders and escalate to higher levels if necessary Update record (keeping files)
- Issue wayleaves to contractors
RANGE
- Types: ALC, civil, mason, jointing, hauling, transmission, microwave, radio, customer services material
- Site Book
- IE 195
- TBI's
- Rehabilitation program
OUTPUT 5
- Evaluated/ Monitored Project Progress
SUB-OUTPUTS
- Initiate production meeting
- Notify residents of work activities
- Monitor project on daily basis
- Document in site book
- Escalate irregularities/variations/discrepancies
- Measure work done as per schedule
- Monitor overall performance
- Compile snag list
- Perform inspections on sub sections of project
- Investigate customer complaints
- Assist Contractors with decision -making and problem -solving
- Monitor reinstatements
RANGE
- Local, rates, Head Office
- Types: ALC, civil, mason, jointing, hauling, transmission, microwave, radio, customer services material
OUTPUT 6
- Verified Access Network Records
SUB-OUTPUTS
- Receive and analyse report
- Collect information
- Perform investigation
- Record findings
- Submit report to role players
RANGE
- All ANO records from DP to Exchange
OUTPUT 7
SUB-OUTPUTS
- Obtain documentation
- Update records
- Forward documents to role players
- Complete and/or submit documentation
- File documentation
RANGE
- IE 195
- Request for material
- Service provider performance evaluation
- IE 6
- IE 101
- Minutes of meetings
- Site instructions
- Site Book
- Quality forms
- Inspection forms / Tools / Vehicles
- Time sheets
- Proof of delivery
- Damage reports (IE 151)
- Wayleaves
- Topographical plans
- Schematical plans
- Legislation
- Contract Law
- Specification 325 Version Q
- Standard commercial terms and conditions
- Bill of estimated quantities
- Methods and procedures
OUTPUT 8
SUB-OUTPUTS
- Inspect resources
- Replace and/or Service Resources
RANGE
- Equipment
- Vehicles
- Tools
- Material
- Test equipment
OUTPUT 9
- Established and Maintained Relationships
SUB-OUTPUTS
- Receive and analyse request from role players
- Determine key role player
- Obtain information
- Establish professional relationship
- Maintain professional relationship
- Liaise with role players
RANGE
- Contractors/ Site agent
- Internal customers
- External customers
- Local / National authorities
- Property owners
- Local community
Core Functional Knowledge/ Skills
FUNCTIONAL KNOWLEDGE
- Telkom Procedures; Legal Procedures; Telkom Policies; Project
- Management; Financial
FUNCTIONAL SKILLS
- Interpersonal; Communicating; Negotiation Techniques;
- Problem Solving
Competencies (Behaviour)
ATTITUDES/ LEADERSHIP COMPETENCIES
- Diplomatic; Approachable; Responsible
Qualifications
- Grade 10(int) (NQF level 3)/ Grade 12(ext) & relevant modular training (NQF level 4)
Experience
- 3 Years relevant experience
Certification/ Professional
Special Requirements
- Valid driver's license.
- Able to work at heights/ in confined spaces/ all weather conditions.
- Able to work outside of normal working hours/ 24 hour call.
- Ability to travel/ stay out overnight.
Closing Date
2023/06/09
Method of Application
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