Project Coordinator: NEB at Telkom

Core Description    

• To Execute, Manage and Coordinate all Voice and Non Voice projects, programs and orders end-to-end within the NEB environment.

Competencies    
Functional Knowledge

• Scope of Project; Project Management; Work Phase Business Processes/ WI Products and Services (Non-Voice & Voice); Operating Systems/ Programs

Functional Skills

• Administration; Computer Applications; Project Management; Negotiation Techniques; Problem Solving; Analytical; Communicating; Problem Solving; Telephone Etiquette; Computer; Organizing Techniques; Customer Service; Decision Making

Attitude/Leadership Competencies

• Dynamic; Responsible; Team Leader; Openserve Values; Committed; Quality Awareness; Reliable; Trustworthy; Customer Focus; Self-driven; Self-motivated

Job Responsibilities    

•  Project Administration/ Reporting
• Financial Management
• Escalations/ Queries Management
• Service Delivery
• Management of Reports

Required Certification    

• None

Qualifications    

• Grade 12. Relevant A,B,C or modular courses (NQF level 4) will be an added advantage.

Experience    

• 2 Years relevant experience.