Project Manager at Empact Group

Main purpose of the Role:

• We are seeking a skilled Project Manager to oversee and drive the successful execution of catering and hospitality projects in alignment with sector strategy, contractual obligations, and regulatory standards. The ideal candidate will have strong experience managing large-scale catering operations, particularly in industrial sites and centralized kitchens serving 2000+ individuals. This role requires expertise in project execution, process optimization, and stakeholder management within a high-demand environment.

Education & Experience Requirements:

• A relevant tertiary qualification in Hospitality, Food & Beverage Services, or Culinary Arts (preferred).
• Minimum 5 years of experience in catering project management, preferably within commercial and or industrial catering.
• Experience overseeing large-scale kitchen operations catering to 2000+ individuals.
• Industrial site exposure is highly advantageous.
• Proven ability to manage unit mobilization and change implementation programs.
• Strong background in competitive and sensitive markets.
• Experience in costing, budgeting, forecasting, and financial reporting.
• Familiarity with working within brand guidelines to drive successful outcomes.
• Demonstrated experience in managing teams and optimizing operational efficiencies.
• A valid driver’s license is required.

Key Responsibilities:

• Manage catering and hospitality projects from initiation to completion, ensuring alignment with business objectives.
• Oversee unit mobilization, change programs, and large-scale food production processes.
• Ensure successful execution of catering operations within industrial and high-volume environments.
• Optimize workflow efficiencies, ensuring high-quality service delivery to clients.
• Develop and implement standardized menus, costing strategies, and process improvements.
• Oversee financial performance, including budgeting, forecasting, and profit optimization.
• Monitor stock levels, procurement, and supply chain efficiency.
• Implement and maintain electronic meal ordering systems.
• Ensure compliance with health, safety, and environmental standards, maintaining accurate records.
• Lead workforce planning, payroll administration, and performance management.
• Enhance customer experience by gathering feedback and making data-driven improvements.
• Ensure strict adherence to client service level agreements and operational excellence.

Knowledge, Skills & Competencies:

• Strong understanding of catering operations in industrial and hospital environments.
• Knowledge of South African industry regulations and compliance standards.
• Exceptional project management, organizational, and operational leadership skills.
• Effective stakeholder engagement and communication abilities.
• Expertise in financial planning, cost management, and process optimization.
• Ability to analyze data and reports for continuous improvement.
• Strong problem-solving and strategic planning skills.