Job Opportunities at FlySafair

Description

• Respond to and resolve service desk tickets in line with SLA targets;
• Troubleshoot application errors, performance issues, and user problems;
• Escalate unresolved or complex incidents to the Senior Analyst or Supervisor;
• Perform routine system checks, monitoring, and preventative maintenance;
• Conduct initial analysis of incidents to identify root causes;
• Document issue resolutions and maintain accurate records in the ticketing system; 
• Provide clear and professional communication to end-users regarding system incidents, updates, and resolutions; 
• Offer guidance to users on correct system usage and basic troubleshooting steps;
• Escalate recurring user concerns and highlight training needs to the Supervisor; 
• Provide onsite support for project upgrades and rollouts;
• Support testing activities on upgrades and projects where applicable; 
• Work closely with Senior Analysts, Supervisors, and vendors to resolve escalations;
• Support handover activities from project teams into operations, including testing and documentation;
• Participate in team stand-ups and contribute to continuous improvement initiatives; 
• Basic understanding of service desk practices and SLA management. 

Requirements

• Grade 12 or Equivalent (Essential);
• Diploma or Certificate in IT, Computer Science, or related field (Advantageous); 
• 1 years’ experience in IT or System Support environment (Essential);
• Experience on Support Desk (Essential);
• Willing to work overtime where required;
• Standby duties are required. 

Personal Attributes: 

• Professional;
• Integrity;
• Reliable and dependable;
• Collaborative team player with a proactive mindset. 

Deadline:30th January,2026

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Description

• Inspect all unserviceable spares to ensure they are flushed and prepared for shipment before being inducted into the warehouse;
• Inspect the paperwork for all unserviceable spares to ensure completion before inducting them into the warehouse;
• Correctly pack spares onto shelves to prevent any further damage to parts and components;
• Work closely with the planning department to ensure the required movements are done on SAM;
• Conduct daily stock checks on all items marked as unserviceable in SAM;
• Work with internal stake holders to resolve any problems;
• Update stock on the SAM system;
• Ensure all items are packed correctly to prevent damage during the shipping process;
• Coordinate with shipping companies to arrange the pickup and delivery of cargo;
• Communicate with other departments within the company to ensure timely delivery of shipments;
• Provide daily feedback to internal and external customers/stakeholders;
• Ensure the dispatch area is always maintained in a state of readiness for audits;
• Adhere to procedures and standards at all time.

Requirements

• Grade 12 or Equivalent (Essential);
• 1-2 years' experience in warehousing (Essential);
• Dangerous goods and Aircraft spares packing (Advantageous);
• Willing to work overtime as and when required;
• Willing to work 24 hour shifts (Essential);
• Knowledge of ERP system (Advantageous);
• Excellent communication skills (verbal and written);
• Ability to multitask;
• Attention to detail.

Personal Attributes:

• Professional;
• High integrity;
• Sound work ethic;
• Work well under pressure;
• Organized;
• Deadline driven;
• Work with minimal supervision.

Deadline:27th January,2026

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Description

• Continuously ensure compliance to applicable safety policies and procedures;
• Ensure the efficient execution of all activities relating to a positive passenger experience;
• Continuously promote a high level of integrity;
• Ensure a high standard of administrative compliance.

Requirements

• Grade 12 or equivalent;
• Current and Valid (non-negotiable):
• SACAA Cabin Crew License;
• Avmed DD50 Medical Certificate;
• Dangerous Goods Certificate;
• Ditching Certificate;
• Fire Fighting Certificate;
• Valid SA driver’s licence(non-negotiable);
• Level 4 English language proficiency;
• Medically fit and able to swim;
• Willingness to work shifts, weekends and on public holidays. This includes early morning sign-on’s or late evening sign-offs.

Personal Attributes:

• Attentive and compassionate with excellent communication and interpersonal skills;
• Customer-service orientated with exceptional diplomacy and unquestionable integrity;
• High commitment to safety and able to operate under stressful conditions;
• Professional both in behaviour and conduct;
• Well-groomed and immaculate appearance (100% Adherence to company uniform and grooming regulations);
• No visible tattoos;
• Immaculate time keeping.

Deadline:3rd February,2026

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Description

• Continuously ensure compliance to applicable safety policies and procedures;
• Ensure the efficient execution of all activities relating to a positive passenger experience;
• Continuously promote a high level of integrity;
• Ensure a high standard of administrative compliance.

Requirements

• Grade 12 or equivalent;
• Current and Valid (non-negotiable):
• SACAA Cabin Crew License;
• Avmed DD50 Medical Certificate;
• Dangerous Goods Certificate;
• Ditching Certificate;
• Fire Fighting Certificate;
• Valid SA driver’s licence(non-negotiable);
• Level 4 English language proficiency;
• Medically fit and able to swim;
• Willingness to work shifts, weekends and on public holidays. This includes early morning sign-on’s or late evening sign-offs.

Personal Attributes:

• Attentive and compassionate with excellent communication and interpersonal skills;
• Customer-service orientated with exceptional diplomacy and unquestionable integrity;
• High commitment to safety and able to operate under stressful conditions;
• Professional both in behaviour and conduct;
• Well-groomed and immaculate appearance (100% Adherence to company uniform and grooming regulations);
• No visible tattoos;
• Immaculate time keeping.

Deadline:3rd February,2026