Project Manager at MRI Software

POSITION OVERVIEW

• MRI Software is looking for a Project Manager to join a growing team in our Professional Services (PS) department.
• This role involves managing multiple customers facing engagements of varying complexity and duration, primarily focused on MRI’s Horizon real estate management solution which is the largest individual product for MRI’s service delivery in EMEA.

JOB SPECIFICATIONS

• Successful delivery of multiple concurrent customer-facing consulting and technology projects
• Ensuring quality of delivery and customer satisfaction
• Customer relationship and expectation management during the engagement lifecycle
• Provide clear and accurate management reporting and statistics including accurately forecasting imminent invoicing and future income
• Work closely with the sales teams and have a solid understanding of the sales process
• Work very closely with the team of consultants to ensure project deliverables are met
• Work with the operations team and Project Management Office to effectively schedule the necessary team members on projects, while recognizing that there will be competing demands on these resources, and ensure adherence to good process and give process improvement feedback
• Liaise with practice managers and directors on project escalations
• Manage changes to project scope and schedule effectively
• Risk management

SKILLS & REQUIREMENTS

Personal Attributes

• Self-starter
• Customer-focused
• Efficient time management
• Leadership skills
• Ability to lead a meeting and portray concepts persuasively
• Recognition that the need for administration and day-to-day tasks is vital in the role of Project Manager
• Multi-tasking
• High teamwork ethic
• Commercially aware
• People management skills
• Impeccable attention to detail in presentations, emails etc.
• Excellent all-round communication skills
• Ability to spot potential improvements and work with others to deliver them

Experience

• Proven ability to work on complex pieces of work to successful outcomes for both employer and customer
• At least two years of experience in a Project Management role and ability to demonstrate excellent budgetary, scope and timeline control
• Strongly confident in understanding of the software development lifecycle
• Highly proficient with Microsoft Office
• Microsoft Project experience
• Delivering real estate or financial solutions
• At least two years of experience in delivering external projects to clients
• Bachelor level degree
• Some travel may be required but in general the role of the Project Manager is to work remotely from our clients, with kick-off meetings and escalation meetings sometimes more likely to be candidates for face-to-face meetings