Project Officer: Database and Help Desk at Human Sciences Research Council (HRSC)

Minimum Requirements    

• Qualification: NQF 7, Degree in SET with Statistics, Microsoft Excel and Access proficiency
• Work Experience: Skilled worker with 3 – 5 years of experience.
• Two years of experience in preparing datasets for reporting purposes
• Two years of experience working with Issue Tracker assigning and escalating tasks
• Strong administrative skills.
• Attention to detail.
• Ability to work under pressure and extended hours.
• Must possess good written and verbal communication skills.
• Excellent interpersonal skills.
• Must be able to work well within a team as well as independently.
• Customer-centric and solution-driven.
• Advanced computer skills, including high proficiency in MS Office applications.
• Must be a SA Citizen.

Duties & Responsibilities    

• Data capturing and updating of the DSI-HSRC Internship Programme Operational Database;
• Data capturing and updating of the Intern, Mentor and Host Administrator Spreadsheets;
• Internship Performance data analysis for the DSI quarterly reports;
• Management of the response of queries or allocation of responses on the DSI-HSRC Internship Queries Mailbox and the Online Platform Issue Tracker;
• Uploading of contracts to successful interns on the Online Submission System;
• Perform data cleaning and data analysis tasks for the operational database for programme reporting.
• Coordinating the submission and follow-ups for monthly intern registers;
• Capturing minutes for weekly team meetings;
• Taking on any other ad hoc tasks as required.