Property Portfolio Manager at IGrow Wealth Investments

• If you’re passionate about real estate, enjoy building strong client relationships, and thrive in a fast-paced, high-performance environment, this is your opportunity to build your career with the best in the industry.

To qualify for this position, you need:

• Matric.
• NQF 4 in Real Estate.
• Minimum 2 years’ experience in property portfolio/rentals management.
• Experience with rentals environment.
• Familiarity with PayProp System.
• Strong admin & detail-orientation.
• Excellent communication and telephone etiquette.

Duties and responsibilities include, but not limited to:

• Manage a portfolio of residential properties.  
• Attend to day-to-day maintenance tickets, exit and quality control inspection processing on the rental portfolio.
• Monthly list to team or tenants that are vacating on allocated portfolio.
• Send vacating checklist to all tenants who give notice on allocated portfolio.
• Attend AGM’s on allocated blocks in person or via Zoom.
• Monthly walk around blocks managed and report to managing agents on findings- follow up on items that need to be attended to.
• Receive rental applications and open file on laptop, prepare all documents.
• Upload lease to PayProp and debit order form.
• Create the property, tenant and invoice on Payprop.
• Determine what accounts are being paid for the landlord. Have those accounts redirected to IGrow and ensure the correct amounts are paid every month.
• Send monthly statements to Landlord.
• Send monthly statements and invoices to tenants.
• Attend to monthly reconciliation of rental payments on allocated portfolio.
• Attend to monthly account payments for Landlord.
• Attend to deposit refund payments within 14 days.
• Load deposit processing fee on deposit refunds.
• Follow up on tenants in arrears as per strict process LOD on the 4th of every month.
• Investors to be kept updated on late payments at all times.
• Have an action plan in place to collect arrears.
• Eviction instructions to be handed to attorney’s obo owner if requested.
• Download contracts expiring from Payprop according to 40/80 rule, negotiate renewals accordingly to ensure all invoices have been loaded.
• When warning letters are received by Body Corporate, send to tenant, and keep track that it is followed up on.
• Attend to problems with water and electricity accounts.