HEINEKEN - the world's most international brewer. It is the leading developer and marketer of premium beer and cider brands. Led by the Heineken® brand, the Group has a portfolio of more than 300 international, regional, local and speciality beers and ciders. We are committed to innovation, long-term brand investment, disciplined sales execution and focused...
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liaise with clients to find out their exact event requirements
plan event from start to finish according to requirements
come up with suggestions to enhance the events success
prepare quotes, programmes, floor plan and invoices
set up conference room/function venue accordingly
coordinate with restaurant manager to ensure event is completed smoothly
brief all staff before the event
meet with vendors and clients before and on the day of the event
research opportunities for new clients and events
Tasting room duties:
Shared responsibly for consumer satisfaction of the Brand Home experience by conducting informative wine tours and tastings.
Present detailed cellar tours
Present all pairings thoroughly
Table service at expected standard
Wine knowledge to be at expected standard
General House keeping
Control daily bankings and cash float
Manage brand home stock and minimise losses
General administration, procurement, and budgeting
Create invoices for wine orders and visits to our tasting room
Management of the info mailbox and timeously responds and action all emails or forwarding to relevant parties within 48 hours
Requirements:
A relevant and recognized tertiary qualification in Public Relations, Hospitality management, Tourism or Event Co-ordination
Valid drivers licence and own vehicle
Computer literacy in MS Office Suite
Ability to work independently, accurately and well under pressure
Excellent verbal and written commutation skills by being able to write accurately and professionally in multiple formats, with the correct amount of detail
Well organised and methodical, and pays attention to detail.
Provide a high standard of customer service to all internal, external customers and work partners
Retains focus and energy
Takes initiative and demonstrates a positive can -do attitude
Is trusted by others and is able to be professional and behave in confidence at all times
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