Puma - Retail - Territory Manager at Puma Energy

To enhance the performance and improve the image of the service stations by providing financial and operational activities on all aspects (wet stock, dry stock, car wash, and other activities) of service station management so as to ensure sustainable increase in the market share and maximised profitability for the dealer and Puma Energy.
Proactively capture all service station activities , assessment and compliance reporting in CRM application for every retailer visit, Retail standards assessment , Convenience standards assessment

Knowledge Skills and Abilities, Key Responsibilities:
Customer and company profitability for defined sites:

• To implement pricing, rebate and discount levels approved by management and to make recommendations where required
• To monitor dealer margins (dry stock) and recommend changes if necessary
• To ensure all costing associated with clients are accounted for
• To ensure the collection of under recoveries- Credit management
• To monitor the level of Gross Margin after Variable Cost by customer
• To assist in the appropriation, commitment and liquidation of capital expenditure
• To give input on annual budgeting process, the consolidation of information
• To participate in the process of sales forecasting for the area assigned
• To ensure errors are corrected and reconciliations are done and ensure customer service delivery
• To conduct variance analysis/ business reviews on all sites in the area defined and compare to budget and take corrective action where necessary
• To ensure allocated sites take advantage of promotions and marketing activities to ensure marketing objectives are reached
• To collect all market intelligence and competitor activities, pricing strategies, opportunities for new sites for area of responsibility
• To ensure efficient administration, including asset control, within specified sales area.
• Continously look for alternate service station investment opportunities to grow the network

Wet stock process for defined sites:

• To ensure assist in ensuring effective wet stock flows to site
• To ensure effective management of wet stock at all sites monthly , detailed investigation of all gains and losses
• To investigate, and drive the resolution of SOC gains and losses where applicable ,
• To monitor error transactions, investigate and route to relevant areas for resolution
• To follow-up on all matters referred to other areas of the business for resolution.
• Health Safety Environment and Quality:
• To ensure constant adherence and compliance to company HSEQ and security standards, local by-laws, standards and legislation so as to minimise all risk pertaining to company assets and protection of life

Qualification/ Experience Required

• Business Degree or 3 years’ experience gained in a petrochemical, production or business environment,
• Understanding of the business models and processes,
• Knowledge of Puma Energy compliance requirements, Policies and Procedures
• People Management & Communication Skills