QA Technologist - Enterprise Food Governance at Shoprite Group of Companies

What you'll do

• Manage supplier relationships and monitor adherence to Shoprite Group's Supplier Minimum Food Safety Requirements.
• Conduct ongoing supplier compliance monitoring, record maintenance and liaison.
• Assess new suppliers and manufacturing sites for food safety approval.
• Manage the upload, verification and maintenance of supplier, manufacturing site and food safety certificate records on the EFG system.
• Conduct manufacturing site inspections and investigate supplier-related quality and food safety concerns.
• Administer the Food Analysis Programme and follow up on results and corrective actions.
• Review documentation for new product launches, including food safety management systems (FSMS), claims substantiation and nutritional reports, in collaboration with Private Label Technical Development and Regulatory & Compliance.
• Coordinate internal store audit programmes and audits of supplier finished goods at distribution centres (DCs); monitor non-conformances and corrective action closure.
• Engage with regulatory authorities and relevant assignees, in collaboration with Regulatory & Compliance, to address compliance matters and notices.
• Support product recall processes and respond to quality and food safety queries from stores, DCs and suppliers.
• Investigate customer complaints, conduct trend analyses and follow up on corrective actions.
• Participate in food safety risk assessments and contribute to EFG reporting.
• Contribute to EFG projects relating to quality assurance, food safety and compliance.
• Travel locally from time to time as required

What you bring

• Bachelor's degree in Food Science, BTech in Food Technology, BSc in Chemistry or Biochemistry, a relevant qualification in Nutritional Sciences, or equivalent.
• Minimum of 3 years of experience in a similar role, including food production and technical specifications.
• 1-2 years of experience working with Quality Management Systems.