Hot Jobs at Shoprite Group of Companies

What you'll do

• Continuous collaboration with DC operations, suppliers and Buying to contribute to efficient receiving of supplier goods and mitigate any potential risks
• Capture and accurately report on allocations while maintaining an up-to-date allocation tracker
• Ensure all promotional activities for the different brands are accurately loaded onto the promotions grid
• Conduct comprehensive pre-, during- and post-promotion analyses to identify risks and provide actionable feedback
• Develop detailed reports on promotional sales volume projections, ensuring alignment with system expectations
• Work with DC operations, suppliers and Buying to efficiently plan the movement of promotional goods, contributing to overall operational efficiency
• Effectively communicate and report promotional activities to various business stakeholders
• Demonstrate strong teamwork skills and the ability to meet deadlines consistently
• Monitor orders to ensure smooth processing and fulfilment
• Analyse promotional feedback to ensure that branch promo out-of-stock (OOS) remains below 1% for all promotions
• Be adaptable and willing to work across different sites as needed

What you bring

Tertiary Education

• BCom Degree in Supply Chain Management or a related field.

Previous Experience

• A minimum of two years' experience in FMCG forecasting, planning, or a related supply chain environment.

Knowledge and Skills

• Strong understanding of FMCG products, market dynamics, and supply chain processes.
• Advanced Excel skills with the ability to analyse and interpret large volumes of data.
• Strong analytical and problem-solving capabilities.
• Excellent communication and stakeholder engagement skills.
• Ability to work effectively under pressure and meet tight deadlines.
• Sound understanding of Distribution Centre (DC) operations and stock flow processes.
• Strong attention to detail, organisational skills, and a proactive approach to risk identification and mitigation.

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What you'll do

• Lead by example to foster a positive and inclusive store culture rooted in trust, honesty, integrity, and respect.
• Provide effective leadership, coaching, and development to build and maintain a high-performing team.
• Ensure a pleasant and friendly shopping environment by delivering the highest standard of customer service.
• Maintain strict compliance with company policies, health and safety regulations, and brand standards.
• Manage and monitor store sales performance, staffing levels, and shop floor presentation aligned with the merchandising plan.
• Proactively identify, investigate, and resolve stock discrepancies and shrinkage issues in collaboration with the Stock Administration team.
• Implement effective loss control measures to minimise waste, theft, and delivery shortages.
• Drive customer satisfaction and profitability targets through operational excellence and effective resource management.
• Promote and uphold the Checkers brand image through consistent adherence to company standards and professional conduct.

What you bring

• Grade 12 certificate or equivalent (Essential)
• Diploma in Retail Management or equivalent qualification (Desirable)
• Minimum of two years supervisory experience in a retail environment, preferably within supermarket operations
• Completion of a Trainee Manager programme or equivalent
• Exposure to Shoprite's Leadership Way and culture
• Valid driver's licence
• Proficient in computer literacy, including MS Office and supermarket-specific systems and technologies
• Strong knowledge of store operations management, promotional planning, merchandising, and stock control principles
• Understanding of financial management, including sales targets, profitability, and budget planning and control
• Familiarity with food safety, hygiene standards, and Occupational Health and Safety regulations (OHSA)

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What you'll do

• Manage supplier relationships and monitor adherence to Shoprite Group's Supplier Minimum Food Safety Requirements.
• Conduct ongoing supplier compliance monitoring, record maintenance and liaison.
• Assess new suppliers and manufacturing sites for food safety approval.
• Manage the upload, verification and maintenance of supplier, manufacturing site and food safety certificate records on the EFG system.
• Conduct manufacturing site inspections and investigate supplier-related quality and food safety concerns.
• Administer the Food Analysis Programme and follow up on results and corrective actions.
• Review documentation for new product launches, including food safety management systems (FSMS), claims substantiation and nutritional reports, in collaboration with Private Label Technical Development and Regulatory & Compliance.
• Coordinate internal store audit programmes and audits of supplier finished goods at distribution centres (DCs); monitor non-conformances and corrective action closure.
• Engage with regulatory authorities and relevant assignees, in collaboration with Regulatory & Compliance, to address compliance matters and notices.
• Support product recall processes and respond to quality and food safety queries from stores, DCs and suppliers.
• Investigate customer complaints, conduct trend analyses and follow up on corrective actions.
• Participate in food safety risk assessments and contribute to EFG reporting.
• Contribute to EFG projects relating to quality assurance, food safety and compliance.
• Travel locally from time to time as required

What you bring

• Bachelor's degree in Food Science, BTech in Food Technology, BSc in Chemistry or Biochemistry, a relevant qualification in Nutritional Sciences, or equivalent.
• Minimum of 3 years of experience in a similar role, including food production and technical specifications.
• 1-2 years of experience working with Quality Management Systems.

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What you'll do
People Partner Support

• Provide day-to-day administrative support to People Partners throughout the employee lifecycle (e.g., onboarding, changes, exits), ensuring consistency and compliance with company policies.
• Assist in the preparation of documentation for employee relations cases, performance management processes, and organisational changes, ensuring timely and accurate submissions.
• Coordinate logistics for employee engagement initiatives, training sessions, wellness activities, and other internal events, including scheduling and communication with participants.
• Track and follow up on actions from People Partner meetings, initiatives, and employee engagement efforts to ensure accountability and progress.

HR Administration

• Maintain accurate employee records in HR/People systems (e.g., SAP, SuccessFactors), ensuring data integrity and compliance with data privacy standards.
• Process employee status changes, contract amendments, and other supporting documentation with a high level of accuracy and confidentiality.
• Support the preparation of reports and dashboards for People Partners and business stakeholders, utilising data to inform decision-making.
• Ensure compliance with internal policies and external regulations related to People practices and data management.

Onboarding & Offboarding Coordination

• Coordinate onboarding logistics, including welcome communications, equipment requests, orientation scheduling, and introduction to team members.
• Ensure all onboarding and offboarding documentation is completed, filed appropriately, and compliant with company standards.
• Act as a point of contact for new hires and departing employees during their transitions, addressing inquiries and facilitating their experiences.

Contractor & Biometric Support

• Support onboarding and offboarding processes for contractor staff, ensuring compliance with internal policies and timely processing.
• Track contract durations, renewal timelines, and liaise with vendors or agencies to maintain updated records.
• Coordinate biometric enrollment sessions and maintain accurate records related to biometric data and employee access.

Talent Acquisition Support

• Schedule interviews and risk assessments while coordinating with hiring managers and recruiters to ensure a smooth recruitment process.
• Prepare and issue employment contracts and offer letters, ensuring compliance with legal and organisational standards.
• Maintain candidate records in the Applicant Tracking System (ATS), ensuring timely updates and data accuracy.

What you bring

• Bachelor's Degree or Diploma in Human Resources, Business Administration, or a related field is essential.
• A minimum of 1-2 years' experience in HR coordination, recruitment administration, or a similar corporate role.
• Prior experience supporting HR business partners or generalist HR functions, with a strong understanding of end-to-end HR processes is preferred.
• Proficiency in HRIS platforms such as SAP and SuccessFactors, including managing employee data with accuracy and confidentiality.
• Excellent organisational skills with the ability to manage multiple priorities under tight deadlines efficiently.
• Strong numerical and data processing abilities, capable of performing basic financial calculations and ensuring data integrity.
• Exceptional communication skills, both written and spoken English, with the ability to present information clearly and concisely.
• Detail-oriented with a rigorous approach to following procedures and maintaining compliance with policies and regulations.
• Demonstrated capability to work collaboratively as a team player, fostering positive relationships and managing stakeholder expectations effectively.
• Motivated self-starter with the ability to quickly learn new systems and adapt to evolving processes.

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What you'll do

Events Coordination:

• Execute event logistics to ensure all details are managed effectively.
• Gather necessary materials and resources for events.
• Provide on-site support during events to ensure smooth operations.
• Attend to post-event feedback and evaluations for future improvements.

Stakeholder Engagement:

• Attend to stakeholder inquiries and provide timely responses.
• Facilitate regular check-ins with stakeholders to gather feedback.
• Support relationship-building efforts to enhance collaboration.
• Utilise tools and platforms to maintain effective stakeholder communication.

Communication Facilitation:

• Utilise communication tools to streamline information sharing.
• Conduct analysis of communication flow to identify areas for enhancement.
• Report on communication efficiency to the assigned Executive(s).
• Investigate any barriers to effective communication and propose solutions.

Document Administration:

• Adhere to proper documentation standards to maintain confidentiality and compliance.
• Process correspondence in a timely manner to ensure efficient communication.
• Align to the executive’s preferred formats and templates for documentation.
• Provide regular updates on document status and pending actions

Project Assistance:

• Support project management tasks by maintaining schedules and tracking progress.
• Research relevant data and information to inform project decisions.
• Execute project deliverables on time and within budget constraints.
• Escalate any project-related issues to the executive for timely resolution.

Process Improvement:

• Investigate existing workflows to identify inefficiencies or bottlenecks.
• Conduct analysis of current processes and suggest enhancements.
• Align to best practices in operational efficiency and effectiveness.
• Train team members on updated processes to ensure smooth implementation.

What you bring

• Diploma or certificate in Office Management or a related field (essential).
• Minimum of 2 years' experience supporting Executive roles, with a strong understanding of project services (essential).
• Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Teams, and Outlook (essential).
• Experience in a retail or FMCG environment (desirable).
• Excellent organisational and time management skills, with the ability to prioritise and manage multiple tasks effectively.
• Strong communication skills, both written and verbal, with the ability to convey information clearly and succinctly.
• Demonstrated ability to work under pressure in a fast-paced and changing environment.
• Proactive and motivated self-starter with a solutions-oriented mindset.
• Collaborative team player with the ability to build and maintain strong internal and external relationships.
• Competent in process improvement initiatives and committed to continuous learning and innovation.

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What you'll do

• Manage the MMA operations portfolio within the assigned scope, ensuring delivery of business value, service targets and sustainable stakeholder relationships.
• Provide input into the business area's tactical strategy and translate approved priorities into an integrated operational plan, performance measures and delivery routines.
• Monitor operational performance against agreed targets and KPIs, interpret trends and exceptions, and implement corrective actions to improve service, sales enablement and operational outcomes.
• Direct the analysis and improvement of end-to-end processes to address gaps, reduce operational risk and ensure current process documentation and controls are maintained.
• Implement, monitor and control operational processes in line with quality standards, policies, governance and regulatory requirements.
• Coordinate cross-functional stakeholders to diagnose root causes of operational breakdowns, resolve issues within delegated authority and escalate material risks or dependencies.
• Ensure operational processes are aligned to the customer journey and support a consistent experience across stores, business support, the Call Centre and other customer touchpoints.
• Evaluate opportunities to use technology and platform capabilities to streamline work, improve controls and reduce duplication, and coordinate approved enhancements with Product and Technology teams.
• Review customer and stakeholder feedback, service information and operational reporting to identify recurring issues and implement sustainable improvements.
• Ensure compliance with applicable statutory, legislative, policy and governance requirements in the area of accountability and maintain appropriate operational risk controls.
• Identify system or process issues, define operational requirements and work with Product and Technology teams to implement and embed agreed changes.
• Provide input into governance and compliance processes, identify emerging risks and participate in relevant operational or specialist forums.
• Provide input into budget planning, manage approved operating expenditure within delegated parameters and report on variances, cost efficiencies and delivery outcomes.
• Identify and implement operational opportunities that enable product growth, revenue performance and achievement of agreed sales and service targets.
• Maintain a clear understanding of internal and external customer needs and ensure operational teams deliver against agreed service standards.
• Define and communicate operational service solutions, secure stakeholder alignment and ensure customer queries and complaints are resolved within agreed timeframes.
• Maintain accurate product and process knowledge across the operational team and ensure relevant information is communicated to customers, vendors and stakeholders.
• Build effective cross-functional relationships to align expectations, share knowledge, influence delivery and obtain the support required to achieve portfolio outcomes.
• Identify team capability requirements and implement practical development, knowledge-transfer and succession actions.
• Set clear team objectives, monitor delivery and provide coaching, guidance and performance feedback in line with Group policies and procedures.
• Manage people processes within delegated authority, including performance, recognition, conduct and talent practices, and escalate matters where required.

What you bring

• Relevant bachelor’s degree or diploma in Finance, Business Management, Business Administration or a related field – (essential).+5 years’ experience in a senior operational management capacity or equivalent, with exposure to managing a complex, multi-site or distributed operational portfolio in Financial Services, Retail and/or Banking – (essential).
• Good understanding of operational risk and applicable financial-services requirements, including AML/TF, FAIS, GCOC, Market Conduct and the Code of Banking Practice – (essential).
• Clear credit and criminal record – (essential).
• RE5 or RE1 – Banking or Insurance – (essential)
• Relevant CPD and Class of Business requirements – (essential).
• Strong proficiency in MS Office 365 – (essential).
• Ability to travel as operationally required and a valid South African driver’s licence – (essential).

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What you'll do

You will be required to:

• Assist the pharmacist in dispensing medication accurately and efficiently under supervision.
• Manage stock control to ensure adequate supplies and timely replenishment of pharmacy items.
• Perform pharmacy-related administrative tasks, including record-keeping and documentation compliance.
• Provide excellent frontshop customer service, addressing inquiries and supporting client needs.
• Maintain cleanliness and organisation within the pharmacy to comply with health and safety standards.
• Support the pharmacist in conducting inventory audits and reporting discrepancies.
• Ensure adherence to pharmacy regulations and ethical practices at all times.
• Assist in the preparation and labelling of medication according to prescribed guidelines.
• Collaborate with team members to foster a positive and efficient work environment.
• Participate in ongoing training and development to maintain professional competency.

Qualifications:

• National Diploma or equivalent qualification in Pharmacist Assistant (Post-Basic) from an accredited institution.
• Valid registration with the South African Pharmacy Council as a Pharmacist Assistant (Post-Basic).

Experience:

• Minimum of 1 year practical experience working in a pharmacy or healthcare environment.
• Strong knowledge of pharmaceutical stock control and dispensing procedures.
• Proficient in pharmacy-related administrative tasks, including accurate record-keeping and documentation.
• Excellent customer service skills with the ability to communicate effectively and professionally.
• Attention to detail and high level of accuracy when assisting with dispensing and medication labelling.
• Ability to work well within a team and adapt to a fast-paced, dynamic environment.
• Understanding of pharmacy regulations, ethical standards, and health and safety protocols.
• Willingness to engage in ongoing professional development and training to maintain competency.

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You'll be required to:

• Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards.
• Giving product demonstrations and helping customers find products that meet their needs.
• Identify customer needs and recommend cosmetics and skin care products based on their preferences.
• Drive and maximize beauty department sales through promotions, cross-selling, and up-selling beauty products.
• Ensure proper presentation of products on shelves.
• Explain to customers how to use products they’re interested in buying.
• Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.
• Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products.
• Handle customer queries and escalate where necessary to management.
• If required, assist with any ad hoc duties, excluding dispensary.

Qualification:

• Grade 12 qualification
• Professional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit.

Experience:

• Proven experience working within a beauty and skincare environment in a similar role.
• At least 5 months of point of sale / till point experience within a retail environment.

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What you'll do

Company Secretarial and Governance Support

•  Assist and support the Group Company Secretary in the execution of company secretarial and governance functions across the   Group and subsidiary entities in accordance with the Companies Act and other applicable legislation.
•  Promote sound corporate governance practices and support ethical and effective leadership across the organisation.
•  Provide governance and company secretarial support to the Board, Executive Committee, subsidiary boards, and related   committees.
•  Support directors and executive members in understanding and fulfilling their governance, fiduciary, and statutory responsibilities.

Board and Committee Administration

•  Coordinate and administer shareholder, Board, subsidiary Board, Executive Committee, and committee meetings.
•  Prepare and distribute meeting agendas, packs, resolutions, and related governance documentation.
•  Ensure accurate recording of proceedings and preparation of minutes for Board, committee, shareholder, and Executive   Committee  meetings.
•  Ensure minutes and related governance documentation are distributed to members and directors within agreed timeframes.

Governance Compliance and Regulatory Management

• Review new governance-related legislation, regulations, and amendments to identify matters relevant to the Group.
• Communicate legislative and regulatory developments to management and governance structures as required.
• Support compliance with statutory, governance, and regulatory obligations across the Group.
• Coordinate and monitor the timely completion and submission of governance and statutory requirements within the assigned portfolio,   escalating material compliance risks or delays to the Group Company Secretary.

Governance Frameworks and Record Management

•  Support the development, implementation, maintenance, and review of governance policies and frameworks.
•  Maintain governance registers, records, resolutions, minutes, and supporting documentation.
•  Ensure governance records remain accurate, complete, and accessible in accordance with applicable requirements.
•  Contribute to governance reporting, monitoring, and continuous improvement initiatives.

Stakeholder Engagement

• Build and maintain effective relationships with directors, executives, committee members, auditors, legal advisors, regulators, and other stakeholders.
• Provide responsive company secretarial and governance support to stakeholders across the Group.

What you bring

• Legal, governance, company secretarial or equivalent relevant qualification (essential). A recognised professional company secretarial or governance qualification or membership (preferred).
• +5 years’ relevant company secretarial and corporate governance experience, including Board and committee administration, statutory compliance, governance records and the application of company secretarial practices (essential).
• Exposure to engaging with senior management and governance structures (preferred).
• Experience operating within a Group-wide or cross-functional matrix environment (highly Beneficial).

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What you'll do

• Support the planning, coordination, and execution of Corporate Communications and Public Relations activities to ensure efficient departmental operations.
• Assist in organising communication campaigns, photography and videography projects, and stakeholder engagement events, ensuring logistics run smoothly.
• Prepare, distribute, and maintain communication materials, digital content, and related documentation in accordance with organisational standards.
• Liaise with suppliers, request quotations, and coordinate logistics to support communication-related activities and timelines.
• Conduct basic research and gather relevant information to support communication initiatives and reporting requirements.
• Assist in the preparation of reports, presentations, and communication updates, ensuring accuracy and consistency with brand guidelines.
• Contribute to maintaining accurate records and documentation in line with corporate governance and compliance standards.
• Collaborate with team members to create engaging content and support social media and digital communications efforts.
• Participate actively in structured learning opportunities and mentorship sessions to develop professional skills and competencies.
• Provide general administrative support to the Corporate Communications and PR team as required to facilitate effective departmental functioning.

What you bring

• Recent graduate or currently pursuing coursework in Communications, Public Relations, Journalism, Media Studies, Marketing, Digital Media, Corporate Communication, or related fields.
• Demonstrated interest in communications, public relations, media coordination, content creation, stakeholder engagement, or digital communications.
• Prior exposure to communication projects, events, content creation, social media management, photography or videography through academic, volunteer, internship or practical experience preferred.
• Proficient in Microsoft Office 365 applications including Word, Excel, PowerPoint, and Outlook.
• Familiarity with communication tools, content management systems, or creative design software is advantageous.
• Excellent verbal and written communication skills with keen attention to detail.
• Strong organisational skills and ability to manage multiple tasks and deadlines efficiently.
• Ability to work collaboratively in a team environment while taking initiative and following guidance.
• Basic research skills to gather and summarise relevant information supporting communication initiatives.
• Willingness to learn, adapt and actively participate in mentorship and structured professional development opportunities.

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What you'll do

Compliance Governance and Framework

•  Develop and maintain the Money Transfers Compliance Plan.
•  Maintain the Regulatory Universe and Compliance Risk Register.
•  Develop and maintain compliance policies, standards and standard operating procedures.
•  Ensure compliance frameworks remain aligned with regulatory, contractual and business changes.
•  Coordinate annual reviews of the RMCP, Business Risk Assessment and Compliance Plan.
•  Provide compliance input into new products, distribution channels, systems and partnerships.

AML, CFT and Financial-Crime Compliance

•  Oversee Customer Due Diligence and Enhanced Due Diligence controls.
•  Oversee sanctions, politically exposed person and other required screening controls.
•  Oversee transaction-monitoring governance, alert management and investigation standards.
•  Ensure effective suspicious and unusual transaction escalation processes.
•  Monitor money-laundering, terrorist-financing and proliferation-financing risks.
•  Oversee regulatory reporting controls and evidence-retention requirements.
•  Identify emerging typologies and financial-crime risks relevant to money transfers.

 Regulatory and Partner Governance

• Maintain constructive relationships with regulators, sponsor banks and other regulated partners.
• Coordinate accurate and timely regulatory submissions, information requests and responses.
• Ensure compliance with partner-bank contractual and control obligations.
• Coordinate inspections, audits, attestations and regulatory reviews.
• Maintain evidence that regulatory and contractual compliance obligations have been fulfilled.

Monitoring, Assurance and Remediation

•  Develop and execute a risk-based compliance monitoring programme.
•  Perform thematic reviews and control testing across customer, transaction, store and agent processes.
•  Monitor compliance with FICA, AML/CFT, sanctions, Exchange Control and record-keeping requirements.
•  Track internal audit, external audit, partner-bank and regulatory findings.
•  Maintain breach, issue, action and remediation registers.
•  Escalate material control failures, overdue actions and regulatory breaches.

Risk Management and Reporting

•  Produce clear monthly compliance dashboards and management information.
•  Report compliance risks, incidents, trends and control effectiveness to relevant governance forums.
•  Develop, maintain and monitor key risk and performance indicators.
•  Analyse compliance trends, root causes and emerging regulatory risks.
•  Provide decision-useful recommendations to business leadership.

Policy, SOP and Training Oversight

•  Maintain compliance policies, procedures and supporting control documentation.
•  Ensure regulatory and contractual requirements are embedded into operational procedures and customer journeys.
•  Oversee mandatory AML/CFT and compliance training programmes.
•  Support competency assessments, refresher training and awareness campaigns.
•  Drive a strong compliance culture across central office, stores, agents and support teams.

 Data Governance and Regulatory Record Keeping

•  Ensure regulatory record-retention requirements are met.
•  Oversee appropriate governance of customer and transaction data used for compliance monitoring.
•  Support compliance with POPIA and internal data-governance requirements.
•  Enable reliable compliance analytics, monitoring and regulatory reporting.
•  Drive continuous improvement in compliance data quality, completeness and accessibility.

People Leadership

•  Lead, coach and develop the compliance team, setting clear priorities, performance expectations and accountability.
•  Build team capability through ongoing guidance, knowledge sharing and development planning.
•  Promote a collaborative, high-performance culture that supports ethical conduct and effective compliance delivery.

Essential Qualifications

•  Bachelor’s degree in Law, Commerce, Risk Management, Auditing, Compliance Management or a related discipline

 Knowledge Requirements

•  Financial Intelligence Centre Act and associated AML/CFT/CPF requirements.
•  Financial Intelligence Centre guidance and reporting requirements.
•  Exchange Control Regulations and the SARB ADLA framework.
•  National Payment System requirements relevant to money transfers and payments.
•  Protection of Personal Information Act.
•  Compliance monitoring, risk assessment and control-testing methodologies.
•  Governance, issue management, record keeping and regulatory reporting.
•  Retail financial services, remittances, digital payments and partner-bank operating models

Preferred Qualifications

•  Postgraduate qualification in Compliance, Risk or Financial Crime.
•  Relevant professional certification, such as CPrac (SA), ACAMS or an ICA qualification in AML or Compliance.

Essential Experience

•  At least 7 years’ compliance experience, including a minimum of 3 years in financial services, banking, payments, remittances or another regulated financial services environment.
•  Practical experience in AML/CFT compliance, regulatory reporting, compliance monitoring, audits and remediation management.
•  Experience engaging regulators, auditors, sponsor banks and senior business stakeholders.
•  Experience managing compliance teams or specialist resources.

Preferred Experience

•  SARB, FIC, banking, remittance or payments experience.
•  Exchange Control and cross-border remittance experience.
•  Experience with transaction-monitoring, sanctions-screening and compliance-reporting systems.