People Delivery Coordinator at Shoprite Group of Companies

What you'll do
People Partner Support

• Provide day-to-day administrative support to People Partners throughout the employee lifecycle (e.g., onboarding, changes, exits), ensuring consistency and compliance with company policies.
• Assist in the preparation of documentation for employee relations cases, performance management processes, and organisational changes, ensuring timely and accurate submissions.
• Coordinate logistics for employee engagement initiatives, training sessions, wellness activities, and other internal events, including scheduling and communication with participants.
• Track and follow up on actions from People Partner meetings, initiatives, and employee engagement efforts to ensure accountability and progress.

HR Administration

• Maintain accurate employee records in HR/People systems (e.g., SAP, SuccessFactors), ensuring data integrity and compliance with data privacy standards.
• Process employee status changes, contract amendments, and other supporting documentation with a high level of accuracy and confidentiality.
• Support the preparation of reports and dashboards for People Partners and business stakeholders, utilising data to inform decision-making.
• Ensure compliance with internal policies and external regulations related to People practices and data management.

Onboarding & Offboarding Coordination

• Coordinate onboarding logistics, including welcome communications, equipment requests, orientation scheduling, and introduction to team members.
• Ensure all onboarding and offboarding documentation is completed, filed appropriately, and compliant with company standards.
• Act as a point of contact for new hires and departing employees during their transitions, addressing inquiries and facilitating their experiences.

Contractor & Biometric Support

• Support onboarding and offboarding processes for contractor staff, ensuring compliance with internal policies and timely processing.
• Track contract durations, renewal timelines, and liaise with vendors or agencies to maintain updated records.
• Coordinate biometric enrollment sessions and maintain accurate records related to biometric data and employee access.

Talent Acquisition Support

• Schedule interviews and risk assessments while coordinating with hiring managers and recruiters to ensure a smooth recruitment process.
• Prepare and issue employment contracts and offer letters, ensuring compliance with legal and organisational standards.
• Maintain candidate records in the Applicant Tracking System (ATS), ensuring timely updates and data accuracy.

What you bring

• Bachelor's Degree or Diploma in Human Resources, Business Administration, or a related field is essential.
• A minimum of 1-2 years' experience in HR coordination, recruitment administration, or a similar corporate role.
• Prior experience supporting HR business partners or generalist HR functions, with a strong understanding of end-to-end HR processes is preferred.
• Proficiency in HRIS platforms such as SAP and SuccessFactors, including managing employee data with accuracy and confidentiality.
• Excellent organisational skills with the ability to manage multiple priorities under tight deadlines efficiently.
• Strong numerical and data processing abilities, capable of performing basic financial calculations and ensuring data integrity.
• Exceptional communication skills, both written and spoken English, with the ability to present information clearly and concisely.
• Detail-oriented with a rigorous approach to following procedures and maintaining compliance with policies and regulations.
• Demonstrated capability to work collaboratively as a team player, fostering positive relationships and managing stakeholder expectations effectively.
• Motivated self-starter with the ability to quickly learn new systems and adapt to evolving processes.