Qualified Field Service Technician (49736) at Ntice Sourcing Solutions

Job Description

• Industry: High-Temperature Process Equipment (incinerators, furnaces, cremators, filtration systems)
• Our client, a leading South African manufacturer of high-temperature process equipment, is seeking a skilled and qualified Field Service Technician / Burner & Furnace Technician to join their technical services team in Ballito.
• The successful candidate will be responsible for commissioning, maintaining, and troubleshooting complex thermal systems both at the factory and at client sites globally. The role demands a high level of technical proficiency, adaptability, and strong client-facing capabilities.

Minimum Requirements:

• Qualified Millwright or Electrician (Red Seal)
• Valid Code B driver's license and passport
• Minimum 3 years' post graduate/apprenticeship experience with industrial combustion systems, burners, or high-temperature processes
• Strong understanding of combustion principles, burner systems (gas/oil-fired), and safety protocols
• Proficiency with PLCs, HMIs/SCADA, industrial control panels, and interpreting electrical/mechanical drawings
• Experience in commissioning, maintenance, and fault-finding of automated thermal equipment
• Exposure to flue gas filtration systems, ducting, fans, and refractory lining installation
• Familiarity with instrumentation (e.g., thermocouples, pressure sensors, flame detection)
• Basic computer literacy (emails, technical reporting, remote diagnostics)
• Physically fit and comfortable working in industrial environments, confined spaces, or remote locations
• Flexible to travel locally and internationally, including extended trips or after-hours availability

Advantageous Certifications & Skills:

• SAQCC Gas Certification or Gas Practitioner Registration (Highly preferred)
• Working at Heights and/or Confined Space certification
• Knowledge of industrial emissions compliance standards
• Strong time management, independence, and problem-solving abilities
• Customer-focused with professional communication and brand representation skills

Key Responsibilities:

• Commission incinerators, furnaces, cremators, and control systems (in-factory & on-site)
• Perform start-up procedures, safety checks, and performance testing
• Diagnose and repair burner, control system, electrical, refractory, and instrumentation faults
• Conduct preventive maintenance, part replacements, and troubleshooting (remote & in-person)
• Train clients on safe operation and basic maintenance
• Replace worn/damaged components: refractory linings, sensors, control modules
• Complete all field documentation: job cards, reports, checklists, and signoffs
• Collaborate with engineering and R&D teams to improve product performance and resolve field issues
• Contribute to maintenance schedules, SOPs, and client audit readiness
• Occasionally coordinate with subcontractors or third-party service providers