Quality Assurance Officer - Kwazulu Natal at Al Baraka Bank South Africa

 KEY PERFORMANCE AREAS

Testing & Quality Assurance

• Design, execute, and maintain manual and automated test suites across functional, regression, performance, and API testing layers
• Conduct API testing using Postman and SoapUI across payment integrations and digital onboarding services
• Execute performance and load testing using JMeter to validate system behaviour under real-world conditions
• Identify, log, and track defects through to resolution, ensuring clear and accurate defect reporting

Compliance & Security

• Identify security and compliance gaps in software delivery, flagging risks in line with financial services regulatory requirements
• Ensure QA activities support adherence to relevant compliance frameworks applicable to the banking environment

Process Improvement

• Continuously review and improve existing QA processes, identifying opportunities for optimisation and efficiency gains
• Implement best practices and standard operating procedures to ensure consistency and quality across software delivery
• Collaborate with developers during sprint planning to define acceptance criteria and shift testing left in the delivery cycle

Stakeholder Engagement

• Build effective working relationships with developers, product managers, designers, and business stakeholders
• Communicate quality risks, test progress, and outcomes in a clear and timely manner
• Ensure stakeholder expectations around quality and release readiness are managed effectively

Qualifications

• Relevant degree or diploma in Information Technology, Computer Science, or related field
• ISTQB Foundation certification or equivalent (preferred)
• Agile / Scrum training or certification advantageous

Preferred experience

• Demonstrated experience in quality assurance within a software delivery environment
• Hands-on experience testing Mendix low-code applications
• Experience working in fintech, payments, or banking and financial services
• Practical experience with Postman / Newman, SoapUI, and JMeter or Gatling
• Proven track record working within Agile / Scrum delivery teams
• Exposure to real-time payments, digital onboarding, or payment rails advantageous