Quality Assurance Technologist at RCL Foods

About the Job

Job Description

• At RCL FOODS we see and do things differently. We think bigger, work smarter and as a team, we collectively work towards achieving our ambition of “MORE FOOD TO MORE PEOPLE, MORE OFTEN”!
• RCL FOODS is currently recruiting for a QUALITY ASSURANCE TECHNOLOGIST to join the Quality and Food Safety Department based in Pretoria. The successful incumbent will need to oversee overall food safety and quality

Duties & Responsibilities

Cleaning

• Organize and manage cleaning
• Write Cleaning SOPs in conjunction with SHEQ Administrator
• Implement Cleaning SOPs (CSOP) in department
• Ensure staff training and competency based on CSOPs

Non Conformances (NCRs)

• Investigate and document corrections and preventative actions for all internal and external NCRs
• Ensure follow-ups are done and documented
• Ensure NCRs are signed off with due date allocations

Customer Complaints

• Open internal Customer Complaint Investigation (CCI) for all customer complaints receiving from WW
• Timeous investigation and recording of all preventative actions taken for CCs within allocated time period
• Sign Off internal CCIs after follow up is completed
• Communicate all CCIs, the Corrective Action and Follow up actions with Senior QAT
• Communicate all CCIs to Woolworths

Daily Checklist/Recordings

• Ensure Daily Checklists and Recordings are completed
• Ensure Daily Checklists and Recording Sheets are signed off and all issues followed up and signed off
• Ensure Daily checklist and Recording sheets are filled as per Records Control Procedure
• Communicate all NCRs from daily recordings with corrective actions implemented to Senior QAT

Raw Materials

• Manage issuing, storage and handling of Raw Materials & Packaging in department

Self-Auditing

• Ensure audits are performed as per schedule
• Product & Process Audit (PPC Audits)
• Hygiene & Housekeeping and PRP Audits
• Pest Control Audit per Department
• Foreign Object Audit per Department

Environmental Swabbing

• Perform monthly environmental swabbing as per the Environmental swabbing schedule and submit to external laboratory

Micro Testing

• Ensure final product samples are drawn as per weekly product testing schedule and submitted to external laboratory

Product QC Tasting

• Responsible for all daily product QC tasting and documentation of all tasting

Customer Product Specification

• Ensure all Product Specs are on-file with Senior QAT
• Ensure all changes are made to product specifications as necessary
• Ensure all revised product specifications are signed off by customer (Woolworths)

Staff Training

• Ensure staff training (formal and “on the job”) for on-line employees are scheduled with the Training Officer with regards to the following
  • Induction Training (Annually)
  • Basic Hygiene (Annually)
  • GMP (Annually)
  • Hand Washing Procedure
  • Cleaning SOPs
  • Process Training
  • CCP Training

Customer Complaints (detailed)

• Product Micro Summary
• RTVs trending
• Environmental swab efficiency summary
• Customer Complaint Trending
• Foreign Object Trending

NPD (Refer to Procedure)

• Take product from NPD to factory
• Execute factory trials and arrange meetings with all relevant persons before factory trials, pre-pro’s, launches

Technical Records

• Manage the sign off

Minimum Requirements

• A 3-year qualification in Food Technology, Biotechnology, or Consumer Science.
• Minimum of 3 years’ experience in a similar capacity.
• Minimum of 3 years’ experience in an FMCG/food processing environment.
• Knowledge and understanding of QA systems TQM Knowledge.
• Internal Audit and HACCP training including FSSC 22000 and ISO 22000.
• Food manufacturing industry experience.