Quality Assurer at Regenesys Business School

PURPOSE
What are the outputs required in the role?

• Work with a variety of stakeholders to ensure that the quality of electronic learning content is matched with the learning outcomes and evaluation criteria of a specific module or short course.
• Review and approve SCORM content (Articulate Rise and Storyline).
• Assess quizzes, assessments, and learning activities on the Institutional Learning Management System.
• Evaluate the quality of video content to improve learning materials.
• Work with ITD and other stakeholders to test courses on UAT before the final release on the Institutional LMS.
• Use time management skills to evaluate, assess, and improve electronic learning content per ITD strategic aims.
• Maintain personal knowledge of eLearning, training, technological applications, and best practices, with a focus on digital delivery.
• Report on training and development, as well as the management of deliverables, regularly to the Head of Instructional Technology and Design.

DUTIES
 
Please list at least 5 duties that this person will be responsible for?

• Examine technical compatibility and functioning across various systems and browsers.
• Complete all quality assurance and testing procedures for e-learning courses as part of the project’s learning development life cycle.
• Quality Assurance for usability and user experience.
• Conduct regular reviews of the product portfolio based on development, analysis, the availability of resources, value addition, and environmental changes.
• Recognise and report the underlying causes of problems with the delivery and utilization of eLearning materials.
• Consistent monitoring, documentation, reviewing, and interpretation of material to guarantee quality and accuracy and to identify areas for improvement.
• Help to achieve an effective QMS in deliverables.
• Regularly communicate needs for training and development as well as the management of deliverables to the Head of Instructional Technology and Design.

ROLE RELATIONSHIPS

• Managerially Accountable to:  Head of Instructional Technology and Design
• Direct Reports (if applicable): n/a

EXPERIENCE AND QUALIFICATIONS
Qualifications    Formal qualifications: 

• Diploma/Degree or equivalent (Language or education qualification)

Role-specific knowledge: 

Required:

• Prior experience in web-based training quality control
• Expertise in grammar and language editing
• Familiarity with Moodle or similar learning management systems
• Working knowledge of Articulate 360 and H5P
• Microsoft 360 (Word, PowerPoint, Excel, and Outlook)

Desirable:

• Experience with Moodle, Articulate 360 and H5P
• Technical Skills and Requirements    Required:
• Capability of adapting to a dynamic environment
• Expertise in technology and technical solutions in the context of learning and higher education
• The capacity to operate in a multidisciplinary setting
• A critical mindset, strong analytical abilities, and the capacity to synthesize data from multiple sources
• Versatile and creative problem-solver, able to overcome any difficulty
• Excellent planning, organising, and time management abilities
• A person with an eye for detail and the capacity for perspective
• Outstanding proficiency in the English language
• Expert writing and vocal communication abilities
• Affinity for working with educational material
• A creative and original thinker

Experience Required    

• Number of years: Three to five
• Industry-specific: Online/Higher Education