Quality Engineer - Senior at Bridgestone South Africa (Pty) Ltd

Job purpose

• To establish & maintain an effective overall QMS: By implementing & reviewing QS based on ISO TS & OEM requirements. Conducting internal & external audits. Initiating and analysing corrective & preventive actions.  Identify and initiating QS & basic Health & Safety training. Developing & coordinating the Brits plant document control database / QS on the Bridgestone Intranet & QS administration for the Brits Manufacturing plant / Isando & Durban OE Sales & Warehousing.                                                                                                                                  

 Main responsibilities

Ensure establishment, implementation & maintenance of an effective Quality Management System.

• Compile and maintain a documented Quality System in accordance to ISO 9001, ISO TS/16949 & OEM requirements.
• Ensure Bridgestone standards (TCE & BSJ) are implemented.
• Ensure Brits Plant Centralised document control system on U:/ drive
• QMS on Bridgestone Intranet & P:/
• Co-ordinate effective QMP’s (linkage of FMEA, PM & control plans including OEM requirements.

Qs administration.

• Co-ordinate and ensure compliance with Bridgestone Critical record retention & Metro file systems.
• Ensure record keeping of QS & OEM documentation.
• Ensure monitoring, downloading, filing  & communication of changes to requirements on the following web sites:
• International Automotive Oversight Bureau & ISO (Int. Org. For Standardization) & OEM web sites.
• Co-ordinate certification quotes, invoice & payments.

Conduct internal & external audits.

• Plan, schedule & ensure Process, Product & System audits are conducted in accordance to specified requirements. (ISO 9001/ TS/ Bridgestone & OEM)
• Ensure quality system complies to standards related to DQS & OEM Audit standards.  Spokesperson for QS dep. during external audits.
• Assist Laboratory Manager with Vendor audits.  Conduct Vendor audits in his / her absence.
• Delegate audit program, catering for function / transportation for external audits etc.

Training

• Tutor new QS auditors prior to Bridgestone qualification.
• Identify QS training needs.
• Compile QS training material & provide training.
• QS Induction
• Promote Quality Awareness and Customer requirement throughout the organisation.
• Auditors qualification matrix.
• Auditor’s certificates.
• Member of the training committee meeting.
   

APQP – (PPAP) Product Part Approval Process for all OEM’s.

• Responsible for the compilation of OEM PPAP documents for all new customer product / sizes.
• Maintenance of OEM system requirements on individual web-sites. (BMW - b2b, Ford - Covisint etc.) & communication thereof  -Monitoring ppm’s, re-qualification audits, bulletins, OEM QS & 8D reports.
   

Analyse and ensure effective corrective actions and QS Management Reviews.

• Liaise with managers regarding internal quality audit recommendations and corrective actions.
• Liaise DQS, Vendors  & OEM’s regarding recommendations and corrective actions on external audits
• Identify shortfalls and ensure appropriate countermeasures are introduced pertaining to QTR’s (Misproductions) & QPR’s (Customer Complaints.)
• Ensure Management reviews according to requirements.
• Assist in identifying QS departmental goals.

Chair Disciplinary Hearings.

• Presiding Officer during disciplinary hearings.

SHE

• Appointed chairperson of QS departmental Safety meetings.
• Ensure SHE meetings & Health & Safety talks are scheduled and conducted and records are kept.  Attend Central SHE Meetings and give feedback on Monthly QS meetings.
• SHE Management:: ISO 14001:2004 Environmental and OHSAS 18001:2007 Occupational Health & Safety
• Management Systems.
• Ensure compliance to applicable Management Procedures and Work Instructions.
• Conduct Incident / Accident investigations, make recommendations and complete corrective action requests (CAR).
• Control and inspect applicable Records, Forms and Inspection Register.
• Conduct SHE Representative Nominations and Elections.
• Control SHE Representative Inspections.
• Control applicable machinery and equipment inspections.
   

Bridgestone BEHAVIOURS

Qualified candidates for this important position will therefore need to demonstrate the following:

• Agility – to work in a matrix and complex environment where change happens at a rapid pace
• Courage – to share ideas, think out of the box
• Ownership – to see the bigger picture and take ownership by thinking and acting beyond the role
   

Bridgestone LEADERSHIP ESSENCE

Qualified candidates for this important position will therefore need to demonstrate the following:

• Establishes strategic direction and effectively communicates the vision:  Communicates a clear and inspiring vision for the business; drives competitive and innovative strategies and is able to generate alignment against the strategic direction
• Demonstrates business acumen to achieve results through others:  Understands, educates and applies the fundamental business concepts by which a company operates in order to deliver results and create a climate that fosters personal commitment to excellence
• Promotes and enhances company culture:  Champions the organization’s shared values and beliefs
• Effectively manages across cultures: Achieves effective collaboration, alignment, and communication across multiple dimensions of cultural diversity
• BOSS focused - serves the customers having the end users in mind:  Makes BOSS (end users) and their needs a primary focus of one’s actions; develops and sustains productive relationships with BOSS; leverages BOSS intimacy in the development of new products, services and competitive advantage
• Demonstrates self-awareness and emotional intelligence:  Recognizes one’s personal strengths, weaknesses, opportunities, and limits.  Understands emotions and their effects
• Intellectually curious in support of learning agility:  Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application
• Embraces and leads change and innovation:  Encourages different and innovative approaches to address problems and opportunities; facilitates the implementation and acceptance of change within the organization
• Identifies and develops organizational talent:  Attracts high calibre diverse talent , leads and guides others to accomplish organizational goals and objectives through on-going development and collaboration
   

Required capabilities

• Customer satisfaction: meeting OEM QS requirements, all appropriate management & ISO 9001 & TS/16949 certification.  All employees conducting work that effect quality have the necessary QS competencies and therefore perform work effectively, Management & administration of QMS functions.  Assist in execution of some of the QMS activities, all risks are identified and countermeasures are effectively implemented, the plant adheres to all QMS & departmental Safety requirements. All activities are completed within the planned deadlines.

Education:

• Diploma in Quality Management / Industrial Engineering or Equivalent
• Sound knowledge of QMS requirements / Qualified ISO 9001 & ISO TS auditor / IATF 16949
• VDA 6.3 Process Auditing
   

Experience:

• 5 years’ previous experience in Quality (must include experience in QS management, OEM – APQP requirements QS administration and training).

Leadership Competencies:

• Business Acumen                             
• Shapes business strategy                             
• Drives accountability and high performance
• Fosters teamwork and collaboration            
• Customer focus and Customer Service orientation/mindset
• Nurtures and coaches                                   
• Builds partnerships
• Develops others                                
• Health and Safety                                         
• Hazard Awareness
• SHE Law and Regulatory Systems  
• Emergency Response