Quality Improvement Coach at The Aurum Institute

Technical Work Responsibilities:

• Ability to apply a variety of quality improvement methodologies according to an identified problem
• Ability to use, analyse and display data for improvement purposes
• Ability to conduct and teach root cause analysis
• Ability to use and teach methodologies that can generate change ideas
• Ability to apply a systems perspective to work through proficient workflow processes and their analysis
• Coordination and management of all QI Projects within a District
• Liaise with Internal and External Customers/Stakeholders
• QI record keeping
• Human capital management
• Coaching and mentoring

Duties:

• Continuous communication with IA and Senior IA and District Managers
• Continuous communication with DOH Management where necessary
• Assisting at Cluster Meetings
• Attending DoH Meetings relevant to QI
• QI site visit scheduling, coordination and oversight
• Assisting IA at Learning Sessions
• Analysis of data to determine if change is an improvement
• QI Tracker support on the ground
• Developing new change ideas at a Facility level
• Documenting QI success stories
• Provide all facilities have up to date QI tools up on the wall
• Coming up with new innovative ideas that can be shared with Mentors and Facilities
• Developing QI capacity among Aurum Mentors and Area Managers
• Continual self-development and keeping up to date with latest developments in the field
• Conducting ongoing feed-back sessions with Mentors and Managers
• Comply with all safety policies, practices and procedures according to prescribed procedures and legislation
• Report all unsafe activities to Senior Management/Human Resources
• Adhere and maintain decision making authority as allocated to the position

Education:

• Bachelor’s degree, or relevant Quality Improvement certificate course or at least 4 year's experience working directly in quality improvement

Experience;

• At least 4 years experience in implementing quality improvement projects, preferably, Model for Improvement
• Ability to work with data for improvement purposes

Requirements;

• Proficient personal computer skills
• SA Citizen or valid work permit to work in South Africa
• Basic computer skills
• Advanced computer skills
• Driver’s license
• Own car
• Minimal overnight travel (up to 30%) by land or air if required
• Willing to work overtime