Quality Manager at Green Marble Recruitment

• The Quality Assurance Manager will be responsible for leading and maintaining the Quality Management System to ensure compliance with customer, regulatory, and industry standards. This role will drive quality management initiatives, oversee product quality throughout the manufacturing process, and implement continuous improvement strategies to enhance operational efficiency, reduce waste, and improve customer satisfaction.

Minimum Requirements

• Must be tech-savvy (Quality Management Systems) 
• Bachelor's Degree in Quality Management, or a related field.
• An advanced diploma in Quality Management would be advantageous.
• Minimum 7 to 10 years' experience in Quality within manufacturing.
• Minimum 3 years' Management exp.
• Strong knowledge ISO 9001, ISO 17025, APQP, PPAP, FMEA, MSA, Control Plans, and auditing principles.
• The ideal candidate would come from a production/process engineering background.

Key Responsibilities

• Design, implement and continuously improve the Quality Management System.
• Ensure compliance with ISO, IATF, customer, and statutory requirements.
• Oversee quality assurance activities across the manufacturing process.
• Manage product inspections, non-conforming products, corrective actions, and preventive actions.
• Lead root cause investigations using methodologies such as 8D, 5 Why, Kaizen, and FMEA.
• Develop and implement quality metrics, KPIs, and reporting to monitor business performance.
• Drive continuous improvement initiatives to reduce defects, waste, and process variation.
• Manage customer complaints, supplier quality issues, and customer specific requirements.
• Conduct internal process, product, and system audits and ensure audit readiness.
• Support new product introductions through APQP, PPAP, and risk-based quality planning.
• Collaborate with Engineering, Production, and Supply Chain to improve product quality and manufacturing efficiency.
• Ensure compliance with regulatory, customer, and internal quality standards.
• Prepare and manage departmental budgets and quality improvement initiatives.
• Lead, mentor, and develop the Quality team while promoting a culture of continuous improvement and operational excellence.

Key Competencies

• Quality Management Systems
• Continuous Improvement
• Root Cause Analysis
• Customer and Supplier Quality Management
• Reporting
• ISO and IATF Compliance
• Internal Auditing
• Process Optimisation
• Risk Management
• Leadership and Team Development
• Analytical and Problem Solving Skills
• Stakeholder Management
• Excellent Communication Skills
• Attention to Detail
• Decision Making
• Project Management