Rate Audit and Interline at South African Airways (SAA)

Job Purpose    

• The Cargo revenue accounting role is responsible for rate audit and finalize of SAA and other airline freight flown on SAA flights or transferred to/from other airlines.
• As part of the Revenue Accounting function the incumbent will be required to ensure effective and efficient processing of IATA Cargo interline billings receivable/payable to/from other airlines. The role will evaluate and monitor SPA’s and analyses the effectiveness of interline exception reports. 

Principal Accountabilities    
Strategic/ Financial

• Rate audit and finalize air waybills completed in the month that its flown.
• Process revenue due to SAA
• Identify and prevent incorrect agent billings
• Resolve rate/weight discrepancies
• Load SPA and ADHOC agreements concluded for different airlines in iCargo
• Review interline exceptions after SIS billing file is loaded from IATA.
• Process IATA inward/outward SIS
• Generate monthly iCargo/SAP R3 interline inward/outward interface files
• Reconciliation of interline related accounts 

Operational/ Customer

• Resolve interline disputes
• Ensure that Special Prorate Agreements are loaded on time.
• Recalculate (manually prorate) incorrect billing values and resolve over/under billings before SAP/IATA SIS cut off
• Co-ordinate with system support with regards to problems with system errors and management of USVD’s
• Be able to communicate with all departments to resolve problems
• Escalate customer issues to management where solutions could not be reached 

People 

• Escalate customers dissatisfactions
• Manage internal and external customers
• Assist with auditors where necessary

Key environmental challenges

• Adherence to company and staff policies
• Ensuring manual measures are in place where there is a lack of systems to automate processes
• Tight deadlines coupled with high pressure challenges
• Compliance with the Airlines Policies, standards and regulatory frameworks
• Deadline driven with stringent reporting requirements
• Maintain understanding of the latest developments in terms of best practices related to customer service within and outside of the aviation industry
• Stay abreast of the Airline’s products and service offerings

Qualifications & Experience    

• Grade 12/Matric or equivalent with Accounting at NQF level 4
• At least 3 years’ experience in Cargo Revenue Accounting is essential
• Computer literacy iCargo (MS Office with and Advanced Excel)

Knowledge and Skills    

• Sound knowledge of Cargo Operations 
• Good communication skills (written and verbal)
• Problem solving and organizational skills 
• Information processing skills
• MS Excel, Word
• Problem Solving
• Negotiation skills
• Numerical and analytical skills
• Interpersonal skills
• Attention to detail 

Attributes    

• Reliable and trustworthy
• Organizational resilience and ability to manage pressure
• Commercial and financial acumen
• Results focus
• Judgment and decision making
• Team player
• Confidentiality

Deadline:24th December,2025