Receptionst - Umhlanga at Hollywoodbets

You Bring:

• Competent in MS Office products.

A Bonus To Have:

• Reception/Office Administration Certificate.
• Minimum 2-5 Years of Administrative/Clerical Experience.
• Minimum 2-5 Years of Reception and Switchboard Experience.

What You’ll Do For The Brand:

Operational Duties 

• Greet incoming guests warmly with a genuine smile and eye contact; escort them to assigned waiting area or meeting room and announce them appropriately to the relevant team members.
• Tend to special needs guest needs and requests.
• Answer and direct any incoming calls while providing basic information when needed.
• Ensure the building is always in a presentable and good condition daily and reports any maintenance related issues to the Office Administrator.
• Ensure that housekeeping maintains a safe and clean reception area (including the reception toilet).
• Ensure TV and light under reception desk are switched off before leaving.
• Ensure that the TV is operational during work hours.
• Assist in the purchase of office and production supplies, materials, equipment and services in accordance with company purchasing policies and budgetary restrictions.
• Assist in coordinating the maintenance of office and building equipment.
• Maintain supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations, keeping records of stock issued.
• Maintain and updates filing system for the department. Retrieve information from files when needed. Performs other ad hoc tasks and projects as directed by the Office Administrator.
• Ensure punctuality by being on duty for timeously between 7h30 – 17h00.
• Ensure that telephone etiquette is maintained and that no personal phone calls will be allowed to be made or received to and from the switchboard and or company phone.

People

• Performance must be tracked by yourself and the onus is placed on you to set-up performance review meetings with the Office Administrator.
• Living HW values of Service Excellence, Commitment, Integrity, Accountability, Enthusiasm, Ubuntu and Innovation.
• Sustainable morale and team building initiatives.
• Promote declaration of all gifts and non-acceptance of kickbacks. Instances to be reported immediately.
• Promote declaration all conflicts of interest upfront.
• Promote a culture of confidentiality within the business with regards to the protection of personal information.

What You’ll Bring To The Team:

• Good communication and interpersonal skills.
• High level of integrity, trustworthiness & reliability.
• Portray strong attention to detail, whilst maintaining efficiency.
• Excellent customer service skills