Recon & Client Control Specialist at Nedbank

Job Purpose

• To provide quality and accurate business administrative support to internal and external stakeholder enabling Nedbank to achieve its business goals

Job Responsibilities

• Prepare daily, weekly, monthly bank reconciliations
• Reconcile bank cash accounts and ledgers
• Investigating discrepancies quickly and efficiently
• Position recons and operating environment is market/treasury operations
• Daily interaction with both clients, Back office, Front office and Finance
• Act as a subject matter expert Creation and maintenance of clients on Trading systems (FATS, Wallstreet, Fenics, Front Arena)
• Assisting in audit queries
• Provide advice on system products by solving queries timeously.
• Deal with queries by liaising with stakeholders and internal clients to avoid failed trades and penalties (reputational risk).
• Manage internal and external client satisfaction by building and maintaining relationships, understanding client needs and delivering services to meet client requirements.
• Collaborate with internal and external stakeholders by building and maintaining relationships and giving and receiving feedback.
• Monitor own performance by tracking against performance goals and taking corrective actions.
• Manage operating risks at targeted levels by driving compliance to internal and external guidelines, policies, procedures, business rules, regulatory needs, defined parameters and compliance/governance requirements.
• Manage risk in business area by analysing and taking action regarding regulatory and audit reports.
• Resolve work obstacles by putting contingency plans in place and taking corrective action.
• Contribute to policy, procedures and standards development by making recommendations for improvement.
• Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Bachelor of Commerce

Essential Certifications

• ACI certification (ACI - Governing Body)

Minimum Experience Level

• 5 years experience in financial markets

Technical / Professional Knowledge

• Business writing
• Communication Strategies
• Data analysis
• Industry trends
• Principles of project management
• Relevant software and systems knowledge
• Research methodology
• Decision-making process
• Cluster Specific Operational Knowledge
• Asset Risk Management

Behavioural Competencies

• Coaching
• Communication
• Continuous Learning
• Decision Making
• Planning and Organizing
• Technical/Professional Knowledge and Skills