REF18162 Claims Administrator | Europcar at Port Elizabeth Depot at Motus Holdings Limited

Position Overview:

• The purpose of the position is to ensure timely and accurate processing and invoicing of claims.

Duties:

• Creating claims not generated by branches.
• Updating claim data in accordance with a standardized process.
• Capturing and releasing of orders in accordance with a standardized process.
• Following up on outstanding documents from branches.
• Resolving of claim related queries.
• Appointment of assessors.
• Final costing and receipting.
• Distribution of damaged vehicles to work/panelshops.
• Position will entail all admin requirements for Workshops and out of service

Possible weekend work may be required due to operational requirements.

Minimum Requirements:

• Grade 12
• Valid unendorsed Code 08 drivers license, at least 2 years old.
• Bi-lingual
• 2 years of car rental and/or claims experience.
• Computer literacy with high level of accuracy.

Personal attributes:

• Excellent communication and negotiation skills.
• Scrupulous attention to detail to ensure claims are invoiced 100% correctly.
• Able to work under pressure.
• Emotional control when dealing with customers, superiors, colleagues and other stakeholders.
• Exceptional administrative abilities.
• Logic and sound judgment.

Closing Date 01 June 2026