Hollywoodbets have been revolutionising betting within South Africa since 1999 and we are currently making inroads further into Southern Africa. As a frontrunner in our industry we are always finding new ways to give our customers the best betting experience.
Our sports betting site features a large variety of events and markets to bet on, with expert bet...
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A minimum of 3-5 years Leadership/Managerial experience.
A bonus to have
Relevant Diploma/Degree.
Project Management experience
What You’ll Do For The Brand:
Ensure growth targets for mobile betting are achieved. Analyze financial information to identify trends, manage costs and to increase revenue. Ensure proactive reporting on these areas
Retains and continuously seeks to increase revenue generating opportunities through growth in the mobile department by identifying new opportunities and partnerships
Actively implement new mobile business opportunities and marketing campaigns nationally to streamline the betting experience and increase the mobile customer base
Actively suggests enhancements in the functionality of the mobile betting platform/application, considering the different betting types and customer profiles related to these. Conduct market analysis/research to make suggestions for improvements
Oversee the launch of new/updated versions of the mobile application
Working closely with the Marketing team. Managing the implementation of mobile betting marketing campaigns nationally involving a variety of bet types and customer groups by identifying the customer group and needs and directing the mobile marketing campaigns to attract customers
Manage the Top of Voucher distribution that is linked to mobile betting. Manage relationship with the stores such as Boxer, Spar, and other such affiliates
Ensure efficient mobile operations through managing the processes and functions across the department, including mobile operational support staff and mobile staff allocated regionally
Implement retention strategies to retain new customers and increase betting activity. Review inactive customer base and develop strategies to convert them to active status
Responsible for staff management of the mobile department, setting direction/targets, conducting performance reviews, and conducting the day-to-day people management functions such as salaries, overtime, shortages, IR functions etc.
Manage efficiencies in the mobile department and enhance department workflow processes
Work closely with the iBranch support center, which includes the mobile customer helpline as well as FICA/deposits/withdrawals to ensure that new customers are signed up and serviced appropriately
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