Regulatory and Compliance Officer at Shoprite Group of Companies

Purpose of the Job    

• The Regulatory and Compliance Specialist supports the Fresh Foods Compliance Team by monitoring, evaluating, and coordinating compliance activities across all Fresh Foods environments.
• The role ensures adherence to food safety legislation, internal standards, operational procedures, quality requirements, and hygiene protocols.
• This role assists with identifying risks, closing compliance gaps, conducting store and facility reviews, and supporting Fresh Foods teams with guidance, training, and corrective action implementation.
• It contributes to strengthening Fresh Foods operational excellence and reducing non-compliance across formats through continuous monitoring, stakeholder support, and actionable insights.

Job Objectives    

• Identify and understand regulatory requirements and their impact on the business, recommending practical control measures using a risk-based approach to support functional business units.
• Collaborate with the Technical Development team to assess product label compliance and identify deficiencies in internal controls, policies, and contractual agreements.
• Stay updated on current trends in compliance, particularly in Foods and Non-Foods Regulatory Compliance, actively sharing insights with relevant stakeholders.
• Keep informed about the latest trends in Legal Compliance, actively sharing insights and information with relevant stakeholders.
• Monitor adherence to food safety, hygiene, temperature control and quality requirements.
• Assist in identifying non-compliance issues and escalate risks that require attention.
• Follow standard review protocols to document findings and support the implementation of corrective actions.
• Support the development of training materials and compliance awareness content.
• Follow communication guidelines to ensure accurate distribution of compliance updates.
• Apply compliance knowledge to help teams understand Fresh Foods standards and operational requirements.
• Support incident investigations by capturing facts, observations, and data.
• Compile reports or summaries for the Fresh Foods Compliance Lead as required.
• Follow established monitoring mechanisms and apply compliance procedures during internal audits.
• Assist with compliance-related projects involving new regulations, process improvements or operational updates.
• Support due-diligence activities by capturing and compiling relevant documentation.
• Follow research guidelines to gather information on regulatory trends and best practices.
• Coordinate administrative aspects of compliance tasks under direction from the Compliance Lead
• Assist in identifying compliance impacts and supporting the business to follow prescribed regulatory standards.
• Support the update of Fresh Foods SOPs, guidelines and checklists by providing factual inputs.

Qualifications    

• Degree in Food Science, Food Technology, Environmental Health or equivalent (completed or in progress) - (essential).

Experience    

• 2 years’ experience in a food safety, regulatory, compliance, quality assurance or Fresh Foods retail environment - (essential).
• Experience applying food safety and hygiene legislation - (essential).
• Knowledge of the regulatory framework within South Africa - (essential).
• Experience in liaising with regulatory bodies and familiarity with food labelling requirements - (preferred).

Knowledge and Skills    

• Exposure to retail store operations, Fresh Foods workflows, and compliance monitoring tools - (beneficial).
• Experience developing compliance knowledge assets, SOPs, or audit mechanisms - (essential).

Closing Date    

• 2026/02/06