Regulatory & Compliance Operations Head at Old Mutual South Africa

Job Description

• The Regulatory & Compliance Head is responsible for coordinating, driving, and ensuring full operational implementation of regulatory and compliance requirements across the Corporate business value chain.
• This role acts as the business owner for regulatory delivery, ensuring consistent process, system, data, and policy execution across teams. It works closely with Group Compliance, Regulatory Interpretation, Product, and all operational areas to translate regulatory requirements into sustainable business practices.
• This role ensures effective, end‑to‑end execution of the regulatory obligations that affect Corporate.

Regulatory Implementation & Oversight

• Lead and coordinate the implementation of all regulatory requirements impacting Corporate Business (e.g., PPR, AML, COFI, POPIA, Joint Standard, tax‑related operational changes).
• Translate regulatory impact analyses (provided by Group Compliance) into clear business actions for operational teams.
• Monitor progress and ensure closure of all regulatory gaps across the value chain.
• Ensure readiness for audits and inspections by GIA, PA, and FSCA.
• Maintain oversight of operational compliance activities and related controls.
• Act as the business outcome owner for regulatory delivery within agile/tech squads.

AML Operational Remediation

• Own and drive the full operational AML remediation programme, including operational management of the remediation team.
• Coordinate simple, medium, and complex remediation tasks across Corporate Administration Services, Onboarding, Preservation, Client Services and other relevant areas.
• Ensure AML processes, controls, and documentation are embedded and sustainable.
• Work with Regulatory Interpretation to incorporate any updates (e.g., UBO requirements).
• Work with the Solution Management team to design a fit for purpose, client-friendly, automated solution for KYC and CIV.

Data Governance & Privacy (Execution)

• Execute data governance requirements for Corporate Business, including:
• Data quality issue management
• Data documentation and stewardship
• Enforcement of data governance policies
• Drive adherence to data privacy requirements across Corporate

Operational Resilience (Regulatory Component)

• Lead the operational resilience programme as it becomes law.
• Ensure Corporate business meets regulatory expectations for resilience planning, testing, reporting, and crisis readiness.
• Collaborate closely with risk, IT, and group areas responsible for cyber and technology continuity.
• Ensure compliance with OML Operational Risk Policy across Corporate & manage attestation process.

Business Continuity Coordination

• Coordinate Business Continuity Plans (BCPs) across all Corporate business teams.
• Ensure consistent standards, updated plans, annual testing cycles, and compliance across functions.

Health & Safety Compliance

• Ensure Corporate business compliance with health & safety legislation and internal standards.
• Manage evacuation drills, environmental health checks, building safety compliance, and related documentation.
• Consolidate fragmented H&S responsibilities into a centralised model.

Third‑Party Risk, Outsourcing & Joint Standard Compliance

• Coordinate compliance with the Joint Standard requirements (outsourcing, binders, ICT governance).
• Coordinate compliance with the OML Outsourcing Policy eg ongoing due diligence & reporting to OpsComm.
• Ensure that third‑party data destruction, data security, and related controls are implemented across operational teams.
• Work with Commercial, Product, and Operations to ensure ongoing compliance with outsourcing governance.

Superfund Compliance

• Oversee Superfund operational compliance requirements previously sitting in Product.
• Provide the operational support required for trustee‑driven compliance expectations.

Qualifications, Skills, Experience Required:

• Master’s degree in business or Equivalent Level
• Wide and deep experience providing expert competence (Over 10 years to 15 years)

Essential:

• Strong knowledge of regulatory environments in financial services (life license, governance standards, AML, operational resilience).
• Deep experience in operational execution, not only governance.
• Ability to interpret regulatory requirements sufficiently to translate them into meaningful operational actions.
• Strong influencing skills — able to drive action across areas without direct authority.
• Proven experience leading multi‑area compliance or operational programmes.
• High resilience, assertiveness, and ability to hold teams accountable.
• Excellent stakeholder management across senior leadership, operations, risk, and product.

Advantageous

• Legal or compliance qualification
• Exposure to Joint Standard requirements
• AML remediation experience
• Experience in data governance or operational risk

Skills

• Influencing Skills, Operational Execution, Regulatory Compliance Management, Stakeholder Management

Competencies

• Balances Stakeholders
• Ensures Accountability
• Financial Acumen
• Instills Trust
• Interpersonal Savvy
• Manages Ambiguity
• Manages Complexity
• Optimizes Work Processes

Education

• NQF Level 9 – Masters

Closing Date

• 04 May 2026