Relationship Manager-Broker Serv On-Call at Santam Insurance

What will make you successful in the role:

• Supporting sales strategy and business plan for the individual broker
• Establish and manage strong relationships with brokers including business managers
• Growth of allocated broker portfolio 
• Work with brokers in developing a business plan to grow business 
• Assist in identifying new potential brokers and opportunities for business growth
• Awareness of competition and market information 
• Facilitate the sales process and ensure that brokers deal with correct channels 
• Facilitate sale of quotes 
• Monthly analysis of figures down to broker level
• Report at Broker Services regional meetings 

Qualifications and Experience:

• Completed grade12/matric qualification
• Insurance related qualification will be advantageous 
• 60 Fais credits on NQF level 4
• A minimum of 3 years personal and commercial lines experience in an operational insurance environment 
• Sales experience in the financial sector 
• Experience in maintaining and growing a profitable portfolio of commercial and personal insurance 

Knowledge and Skill:

• Technical product knowledge w.r.t. short term insurance
• Technical underwriting knowledge
• Good communication skills (verbal and written)
• Fully bilingual in English and Afrikaans
• Excellent inter-personal and problem solving skills
• Influential and negotiation 
• Conflict management skills