Relief / Assistant Spa Manager at Phoenix Recruitment

• Luxury Game Lodge based close to Hoedspruit is looking for experienced Relief / Assistant Spa Manager to support daily spa operations and deliver exceptional guest experiences.

Duties:

• Assist with the daily management of the spa and oversee operations in the Spa Manager’s absence.
• Deliver professional spa treatments and personalised guest care.
• Support and guide the therapist team to maintain consistently high treatment and service standards.
• Coordinate treatment bookings, staff schedules and guest requirements.
• Assist with stock control, product orders and retail sales.
• Maintain treatment rooms, equipment and spa facilities to the required hygiene and presentation standards.
• Handle guest enquiries and resolve concerns professionally.
• Assist with spa administration and reporting.

Requirements:

• Recognised qualification in Somatology.
• A minimum of 7 years’ relevant experience, including at least 5 years as a Spa Therapist and 2 years as a Senior Spa Therapist.
• Experience in a high-end spa, luxury hotel or lodge environment preferred.
• Strong treatment skills and a commitment to exceptional guest service.
• Good leadership, communication and organisational skills.
• Valid driver’s licence.
• Willingness to work a cycle of 6 weeks on and 2 weeks off.

Closing Date: 30 Nov 2026