Rental Technician at Arjo

The purpose of the Rental Technicians is to ensure the successful and efficient performance for Rental Operations. This requires the Rental Technician to supply rental systems to the end-users, up-lift and disinfect/clean the used systems to ensure quick turn-around and availability.

As the Rental Technician( Fixed Term Contract ) you will be responsible for:

Essential Duties and Responsibilities:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirement list below are representative of the knowledge, skill, and/or ability required.

Knowledge and Experience:

Delivery, Installation, Cancellation and Collection Duties

• Delivery, installation and collections completed with within the company’s SLA and 4 hour turnaround time requirement
• Build strong relationships with customers in hospitals, aged care facilities, clinics, etc.
• Troubleshooting /faultfinding, on medical pumps and mattresses
• Provide Installation training to end users
• Adequate stock maintained in vehicle for efficient service turnaround
• Maintain Vehicle in a lawful manner and in accordance with Company Policies
• Be available for 24 Hour call on a rostered basis or as instructed if/when required
• Handle & clean products in accordance with Company Infection Control policy
• Perform Other relevant duties as requested
• Assist in the decontamination process of cleaning pumps and mattresses if/when necessary
• Advise management of trends and developments in the market.
• Take reasonable care for own safety and that of others at work by reporting any safety hazards, accidents or incidences to your supervisor.
• Conduct regular cycle counts and stock takes

Administrative Duties: 

• Completing of Installation & Cancellation documents on our data capturing system
• Completing of vehicle checklists, handover documents and cleaning registers
• Completing of transactions logs on all assets (bed days, contracts, serial numbers, service records, contacts, etc.)

Knowledge/Skills/Experience

• Grade 12 or equivalent.
• At least 1-2 years’ work experience
• People person
• Customer Service Orientated
• Valid driver’s license and experience in driving and maintaining a company vehicle
• Ability to work independently
• Must be available to work standby after hours during weekdays and on weekends

Personal Qualities

• Energetic
• Team worker & player
• Excellent time management skills
• Adhere to policies and procedures
• Punctual
• Well spoken
• Well presented