Rental Technicians - Driver (Night Shift and Weekends) at Arjo

• The purpose of the Rental Technicians - Driver (Night Shift and Weekends) is to ensure the successful and efficient performance for Rental Operations. This requires the Rental Technician to supply rental systems to the end-users, up-lift and disinfect/clean the used systems to ensure quick turn-around and availability

As the Rental Technician-Driver you will be responsible for:

Essential Duties and Responsibilities:

Delivery, Installation, Cancellation and Collection Duties

• Delivery, installation and collections of rental systems (pumps and mattresses) completed with the highest level of skill / customer service and within the companies SLA time frames of 4 hours
• Build strong relationships with customers in hospitals, aged care facilities, clinics, etc.
• Troubleshooting/faultfinding, on Medical Pumps and Mattresses
• Adequate stock maintained in vehicle for efficient service turnaround
• Maintain Vehicle in a lawful manner and in accordance with Company Policies
• Perform Other relevant duties as requested
• Advise management of trends and developments in the market.
• Conduct daily cycle counts and stock take
• Safe storage and use of laundry agents including correct cleaning agents used in correct quantities for each task
• The technician must be available to work night shift on weekdays as well as every Saturday and Sunday. The role is rostered with 5 days off in a 14-day cycle (65 working hours in a 14 day cycle).

Administrative Duties:

• Completing of Installation & Cancellation documentation, uploading the data on the data capturing system.
• Completing of daily asset count books.
• Assist with completing Installation and cancellation forms when assisting field technicians

Other administrative duties where need be

Quality System Duties and Responsibilities:

• Build Quality into all aspects of their work by maintaining compliance to all quality requirements.

Knowledge and Experience:

• Grade 12 or equivalent.
• At least 1-2 years’ work experience
• Customer Service Orientated
• Valid driver’s license and experience in driving and maintaining a company vehicle
• Ability to work independently

Personal Qualities:

• Energetic
• Team worker & player
• Excellent time management skills
• Adhere to policies and procedures
• Punctual
• Well spoken
• Well presented