Resorts Outlets Operations Manager - Port Shepstone at Beekman Group

Key Performance Areas:

• As the Outlets Operations Manager, you are responsible for overseeing all of the Food & Beverage and Retail Outlets, Body Bliss Day Spa’s, Adventure Activities and related Outsource Partners (requiring extensive travel).   

Your management duties will include:

• Establishing company procedures, POS requirements, standards (including financial) and ensuring that they are maintained at all Food & Beverage and Retail Outlets, Body Bliss Day Spa’s and related Outsource Partners.
• Extremely competent in implementing and understanding all aspects of controls / POS systems across all outlet operations
• Overseeing efficient and cost-effective stock control and asset management systems.    
• Staff management related duties such as assisting with staff recruitment, staff performance, staff training as well as the efficient use of time by all personnel.
• Budgetary requirements must be adhered to 

Position Requirements:

• Tertiary qualification advantageous
• Proven F&B Management experience (including kitchen design) and a history of experience in the Hospitality industry
• Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
• Excellent understanding of all aspects of Hospitality Operations
• Excellent administrative skills
• Experience in the operational, labour and financial aspects of a resort, spa, adventure activities and outsourced operators
• Sound understanding of budgeting
• Driver’s license and ability to travel at short notice or without prior notice for long periods
• Based at Head Office in Port Shepstone – no accommodation included
• Ability to work under pressure and meet deadlines
• Above average interpersonal skills
• Analytical ability and multitasking
• Working knowledge of GAAP, MS Office, Excel and Pastel
• Excellent communication skills both written and verbal
• Flexibility to travel