Restaurant and Bar Manager at Kontak Recruitment

• A well-established, boutique hospitality venue is seeking a hands-on Restaurant and Bar Manager to take full ownership of daily operations, team leadership, guest experience, and overall performance. This is a floor-based role for someone who leads from the front, understands hospitality inside and out, and can balance service excellence with strong business discipline.
• You will oversee the full operation, manage a small team, control costs, drive revenue, and ensure consistently high service standards.

Minimum Requirements:

• 2–3 years’ experience in a Restaurant Manager & Bar Manager, or similar hospitality management role
• Strong understanding of restaurant and bar operations (FOH & BOH)
• Proven people management and team leadership experience
• Solid financial acumen (cost control, stock, margins, cash-ups)
• Confident handling guest relations, complaints, and service recovery
• Experience with booking systems and basic reporting tools (DinePlan or similar advantageous)
• Strong organisational and admin skills
• Passion for hospitality and guest experience
• Own reliable transport
• Willingness to work rostered shifts, weekends, and public holidays
• Based in the area or willing to relocate

Duties and Responsibilities:
Operations

• Oversee full day-to-day restaurant and bar operations
• Ensure smooth service and consistent quality
• Manage opening and closing procedures
• Maintain cleanliness, presentation, and ambience
• Monitor stock levels, ordering, receiving, and inventory
• Oversee special orders, bulk/catering requests, and deposits

Team Management

• Lead, motivate, and manage a team of ±14 staff
• Schedule shifts in line with trade and labour legislation
• Recruit, train, onboard, and develop staff
• Build a positive, disciplined, and accountable team culture
• Implement ongoing training to improve service confidence and product knowledge

Financial Control

• Manage budgets and cost controls
• Monitor daily sales, labour, and margins
• Handle cash-ups, reconciliations, and deposits
• Analyse performance and implement improvements

Guest Experience

• Be visible and active on the floor
• Handle complaints and feedback professionally
• Build relationships with regular guests and local community
• Maintain the venue’s brand and service standards

Compliance

• Ensure compliance with health & safety regulations
• Enforce responsible alcohol service
• Maintain internal policies and procedures
• Ensure ethical and professional operation at all times