Profile Personnel is an independently owned Executive Recruitment and HR Solutions Firm. Since our inception in October 1997, we have successfully added value to our HR Solutions, Labour Consulting, Payroll Services and Executive Recruitment Clients, both locally and nationally.
Our continued success has been to build meaningful and lasting relationships wi...
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An established organisation is seeking an experienced and driven Retail Sales Manager to oversee the full operations of a retail store. This role is responsible for managing staff, optimising sales performance, maintaining stock control, and ensuring exceptional customer service standards.
Key Responsibilities
Manage and motivate a retail team to drive sales and operational efficiency
Oversee stock control, inventory management, and merchandising
Analyse sales performance and forecast future trends
Ensure high standards of customer service and resolve customer queries or complaints
Conduct staff recruitment, training, performance reviews, and scheduling
Monitor store operations including cash handling, reconciliations, and reporting
Maintain store presentation, promotional execution, and compliance with company standards
Identify business improvement opportunities and implement initiatives
Stay informed on market trends and competitor activity
Manage daily store operations including opening and closing procedures
Lead team meetings and contribute to operational and safety discussions
Minimum Requirements
4–5 years’ experience in retail sales
2–3 years’ experience in a retail management role
Experience within industrial hardware, steel, or fluid control industries
Syspro experience is essential
Strong understanding of retail processes and procedures
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