Jobs at Profile Personnel

Job Description

• An exciting opportunity is available for a detail-oriented and proactive Customer Executive to join a dynamic Commercial Team. This role is responsible for managing customer processes, export documentation, and shipment coordination for the Far East region, ensuring seamless service delivery and high levels of customer satisfaction.

Key Responsibilities:

• Maintain and manage customer master data, external portals, and purchase order processes
• Coordinate customer requirements, including label requests and alignment with internal stakeholders
• Review, approve, and manage export documentation, including releases and amendments
• Proactively manage late, pending, and at-risk documentation, including follow-ups with freight forwarders and third parties
• Track and monitor shipments, including ETAs, gate-out dates, and container-level updates
• Provide support with insurance claims and shipment-related queries
• Prepare proforma invoices, track payments, and manage reconciliations, credit notes, and debit notes
• Oversee shipment closures, estimates, and financial summaries
• Maintain and update control sheets, trackers, and internal reporting tools
• Compile and distribute customer reports, including weekly statistics, quality reports, and ad hoc analysis
• Ensure data accuracy through ongoing tracking, reconciliations, and discrepancy resolution
• Manage communication with customers, forwarding agents, and internal teams
• Coordinate across commercial, logistics, finance, and quality teams to ensure efficient execution
• Deliver excellent customer service through responsive communication and proactive issue resolution
• Support customer and market development initiatives, focusing on key client relationships

Minimum Requirements & Skills:

• Previous experience in the fresh produce export industry is advantageous
• Intermediate proficiency in Microsoft Excel is essential
• Strong command of business English, with excellent written and verbal communication skills
• Ability to multitask and work effectively across different time zones and international stakeholders
• Strong problem-solving ability and attention to detail
• Able to work independently as well as collaboratively within a team

Key Competencies:

• Strong organisational and administrative skills
• High level of accuracy and attention to detail
• Ability to work under pressure and meet deadlines
• Customer-focused mindset with a proactive approach

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About the Role

• An established hospitality venue is seeking a talented and driven Sous Chef to support the delivery of exceptional culinary experiences across its members’ area, events, and conferencing operations.
• This role is responsible for ensuring consistently high standards in food quality, presentation, and service, while assisting in the efficient management of kitchen operations, staff, and resources.

Key Responsibilities

• Support the day-to-day management of kitchen operations, ensuring smooth service delivery
• Train, mentor, and motivate kitchen staff to maintain high performance standards
• Assist in menu planning, recipe development, and accurate dish costing
• Ensure consistent food quality, presentation, and adherence to established standards
• Monitor stock levels, control wastage, and oversee purchasing and storage processes
• Maintain strict food safety, hygiene, and sanitation standards
• Lead by example, fostering a positive and professional kitchen environment
• Manage staffing levels in line with operational demands and budgets
• Handle guest feedback and resolve any food-related concerns promptly
• Oversee kitchen equipment maintenance and ensure compliance with health regulations
• Contribute to financial performance through effective cost control and reporting
• Support recruitment, training, and development of kitchen team members

Additional Responsibilities

• Assist with planning and execution of special events and functions
• Support the development of training programs for F&B staff
• Contribute to event planning, including themes, décor, and overall guest experience
• Ensure consistent visual presentation and standards across all dining and event spaces

Requirements

• Proven experience as a Sous Chef or in a similar senior kitchen role
• Strong leadership and team management skills
• Solid understanding of kitchen financials, stock control, and cost management
• Experience with menu development and food costing
• Knowledge of food safety and hygiene standards
• Ability to work in a fast-paced, high-volume environment
• Excellent communication and organisational skills
• Experience with stock or kitchen management systems is advantageous
   

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Job Description
Summary of duties:

• Financial consulting across a broad range of different clients operating in various industries.
• Full-spectrum accounting, VAT and income tax related queries from time to time.
• Preparation of monthly Management Accounts.
• Preparation of Annual Financial Statements.
• Preparation of Annual Audit files for submission to the clients’ auditors and where required, assisting clients with audit requests and submission of supporting documents etc.
• Preparation of budgets.
• Preparation of cashflow forecasts.
• Assistance with reconciliations and ad hoc client queries from time to time.
• Training and upskilling of the bookkeepers in client entities (where required).
• First level review of Management Accounts and reports (where applicable).
• Marketing of the service offering to external parties including basic demonstrations of the software and output that is produced and meeting with potential clients etc.
• Represent the business at industry events, seminars, and networking opportunities to generate leads.
• Identify and qualify potential clients through networking, referrals, industry events, and digital channels.
• Meet with potential clients to assess their accounting needs and present tailored service solutions.
• Prepare service proposals, quotations, and contracts; ensure legal and compliance accuracy.
• Work closely with accounting staff to understand service delivery capabilities and client onboarding processes.
• Stay informed about industry trends, competitor offerings, and pricing models.
• Maintain accurate sales records, track KPIs, and report to management.
• Act as a point of contact for client’s post-sale to ensure smooth onboarding and continued satisfaction.

Qualifications & Experience

• BCom Accounting (Hons) degree or CA (SA)
• Working experience in a finance related environment of at least 5 years in a mid to senior position.
• Experience in preparation of monthly Management Accounts and reporting, including drafting of Annual Financial Statements.
• Experience in preparation of audit files and liaison and assistance with annual audits.
• Working knowledge of IFRS and the various Accounting Standards.
• Experience in Microsoft, Sage Accpac, Xero, Spotlight or another recognised accounting software packages.
• Good Microsoft Excel skills including advanced formulae.
• Strong numerical skills and aptitude.
• Good people’s skills in respect of both staff and clients – and be able and willing to effectively communicate verbally and electronically.
• Must be able to understand and follow accounting policies and procedures.
• Problem solver and ability to make suggestions and recommendations for improvements to existing systems.
• Excellent attention to detail.
• Ability to use initiative and work under pressure.
• Be someone who takes responsibility and ownership of a role and prefers to operate under only limited supervision.
• Ability to work overtime if / when required.
• Ability to communicate at first language English level. 

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Job Description

• An established organisation is seeking an experienced and driven Retail Sales Manager to oversee the full operations of a retail store. This role is responsible for managing staff, optimising sales performance, maintaining stock control, and ensuring exceptional customer service standards.

Key Responsibilities

• Manage and motivate a retail team to drive sales and operational efficiency
• Oversee stock control, inventory management, and merchandising
• Analyse sales performance and forecast future trends
• Ensure high standards of customer service and resolve customer queries or complaints
• Conduct staff recruitment, training, performance reviews, and scheduling
• Monitor store operations including cash handling, reconciliations, and reporting
• Maintain store presentation, promotional execution, and compliance with company standards
• Identify business improvement opportunities and implement initiatives
• Stay informed on market trends and competitor activity
• Manage daily store operations including opening and closing procedures
• Lead team meetings and contribute to operational and safety discussions

Minimum Requirements

• 4–5 years’ experience in retail sales
• 2–3 years’ experience in a retail management role
• Experience within industrial hardware, steel, or fluid control industries
• Syspro experience is essential
• Strong understanding of retail processes and procedures
• Proven leadership and people management skills
• Strong analytical and strategic thinking ability
• Ability to work in a high-pressure environment
• Computer literate
• Strong, confident, and outgoing personality

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Job Description

• Marketing and Events Co-Ordinator required for a renowned company in the hospitality industry , based in East London 

Experience Required:

• Bachelor’s degree in marketing, business administration, or a related field – or equivalent experience or training
• Demonstrable expertise in marketing management (for example, through successful campaigns or a strong digital presence)
• Solid knowledge of Google Analytics, Google AdWords campaigns, and SEO/SEM strategies
• Competency in marketing automation technology
• Excellent oral and written communication skills
• Must also have relevant experience in the hospitality industry

Key duties include:

• Developing comprehensive marketing and branding campaigns
• Overseeing the company's presence on social media platforms like Facebook, Instagram, LinkedIn, and Twitter
• Conducting in-depth market research to inform strategies
• Managing the marketing budget to maximize return on investment (ROI)
• Analyzing data from campaigns and social media engagement to refine marketing approaches

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Job Purpose:  

• To take charge and procure Footwear products within specified parameters whilst adhering to OTB (Open to Buy) / Purchasing Budgets, GP and Markdowns within the business.
• To manage product processes from conception to delivery of order.
• To highlight key areas that aid efficient decision-making within the business.
• To support the needs of the Footwear Department and functions within the business whilst inspiring innovation and future trends.
• To be proficient across all roles related to the buying department whilst reporting on key areas relating to the business performance

Location: 

• Candidate will ideally be based in Durban, and will be required to travel to East London on the needs of the business. 

Competencies (skills & attributes):

• Attention to detail
• Strong negotiation skills
• Results driven position with all targets needing to be me

Experience: 

• Minimum 10+ years’ experience in a Footwear Buying Role.
• Candidate must have the ability to perform the role independently

Goals and targets (non-negotiable KPI’s)

• Sales targetsGP targets
• Markdown targets
• Outstanding order targets (cancellations / stock movements)
• OTB fulfilment

Key Responsibilities

• Product Analysis
• Product Procurement
• Trade analysis

Minimum Requirements:

• Matric
• Relevant Degree / Diploma (Advantageous)
• Advanced Excel
• Valid Driver's License