Jobs at Helderberg Personnel

Qualifications and skills required:

• Relevant Degree / Diploma in Logistics or similar
• Transport market knowledge
• Excellent customer service skills
• Good planning and organizational skills
• Excellent communication skills
• Ability to work in a team
• Analytical ability
• Good attention to detail
• Prepared to be available for cell phone queries and problem solving after office hours
• Negotiating skills

RESPONSIBILITY:

• Maintain established administration procedures
• Develop relationships with current transporters, clients and truck drivers
• Follow up trucks to determine accurate ETA
• Good communication with clients keeping them informed about the status of the cargo
• Build good relationships with loading and off-loading points
• Identify key role players at loading and off-loading points
• Weekly planning and forecasting of truck movements
• Build client relations and support drivers at loading and off-loading points

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Requirements

• Food Technologist qualification or similar (ESSENTIAL)
• 2 – 3 Years experience with fresh fruits and vegetables
• Must be willing to work shifts

Responsibilities

• Inspect all incoming raw materials against specifications, release only compliant products to production
• Record all findings during receiving, record and notify all the relevant people when products are rejected, or when a non-conformance is issued
• Inspect all incoming vehicles against the food safety requirements (e.g. temperature, cleanliness)
• Monitor and verify the quality of products during receiving, storage and production and ensure that the final product specification is met before the product is released
• Conducting shelf life, pH, Brix and organoleptic tests on products during the various operational stages
• Ensure the final product meets all the requirements and that the COA matches the product before it is released. 
• Sending product samples for micro analysis, heavy metal testing and MRL’s and keeping retention samples of every batch that is produced
• Compile product specifications
• Conduct monthly swabs as per the food safety management system schedule
• To complete driver checklist, cleaning checklists, glass and hard plastics register and conduct personal hygiene checks as per the food safety management system schedule
• Handling customer queries, complaints, and give feedback
• Interpret and report, the test results and give a feedback
• Report on non-conforming products and action the necessary rework.
• Verify the calibration of scales, thermometers, refractometers, and pH meters daily, before use
• Handling of COA queries
• Ordering of chemicals and consumables (eg: packaging).
• Control and record the issuing of stock, packaging and chemicals to production.
• Informing Quality Assurance when packaging runs low
• Partaking in internal quality and food safety audits
• Reporting to the Quality Assurance Supervisor

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Responsibilities:

Payroll

• Update salary list, schedule and payroll for new employees, resignations, on a monthly / weekly basis.
• Assist with fortnightly / monthly payroll processes such as updating reports, checking and reconciling.
• Assist with processing and facilitating annual increase and bonus payments.
• Process other financial compensations or deductions (casuals, staff loans, commissions etc.).
• Handle payroll related queries (SARS queries, leave and salary administration queries etc.).
• Leave management.
• SARS EMP501 bi-annual and annual submissions
• Ensure compliance with statutory regulations.
• Process workman’s compensation submissions and payments annually.
• Maintaining accurate payroll and employee records by ensuring all documents are filed timeously.
• Pension fund, provident fund and medical insurance schedule administration.
• Processing of maternity leave salaries and documentation for Department of Labour.
• Quarterly STATSSA reporting.
• COIDA registration, submissions, payments and compliance.
• Remuneration and benefit reporting in meetings to management.
• Assist external auditors with payroll audit queries, taking ownership of payroll accounting deliverables.

HR Administration:

• Maintaining records of employee data in both paper and the database and ensure all employment requirements are met.
• Filing and scanning of employee documentation.
• Ensuring that Pension fund, Provident fund and Medical insurance documentation is up to date.
• Assisting with the on-boarding process.
• Ad-Hoc HR functions.

Requirements:

• Human Resources Management degree / Industrial Psychology degree / Financial or Commercial degree will be advantageous.
• 1 - 2 Years experience in Payroll
• Working knowledge of payroll systems. (SAGE VIP, People Soft, PaySpace etc.)
• Knowledge and experience in African country payroll administration.

Skills:

• Proficient in using MS Excel (V-lookups, pivot tables and graphs).
• PaySpace knowledge will be advantageous.

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RESPONSIBILITIES

• Monthly financial procedures and management reporting
• Financial reconciliations
• Payroll and wage reconciliations
• Prepare journals and supporting schedules
• Review creditor, COD and petty cash reconciliations
• Ensure accurate financial records and compliance
• Provide financial and administrative support to the Financial Manager

MINIMUM REQUIREMENTS

• Degree in Finance, Accounting or a related field
• Completed accounting articles
• 3–5 years relevant accounting experience
• Strong knowledge of VAT and VAT reconciliations
• Advanced Microsoft Excel skills
• Payroll and wage reconciliation experience advantageous
• Experience within the agricultural or farming industry advantageous

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Key Responsibilities

• Providing professional and efficient customer service via telephone, email and over-the-counter enquiries
• Processing internal sales enquiries, quotations and customer orders accurately and timeously
• Capturing and maintaining accurate customer, sales and product information within company systems
• Assisting with stock control, inventory administration and related documentation
• Supporting the sales and administrative team with general office and operational functions
• Assisting with new business development by identifying prospective clients and making initial contact
• Building and maintaining positive relationships with customers through professional service delivery
• Ensuring all administrative tasks are completed accurately and within required timeframes

Criteria

• Previous experience in an internal sales, customer service or administrative support role
• Experience within an engineering, manufacturing, technical or industrial environment will be advantageous
• Strong computer literacy with accurate data capturing skills
• Excellent verbal and written communication skills
• Professional telephone manner and customer-focused approach
• Strong organisational skills with excellent attention to detail
• Ability to prioritise workload and work efficiently in a fast-paced environment
• Positive attitude with the ability to work independently and as part of a team
• Proactive, dependable and committed to delivering exceptional customer service

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Key Responsibilities

• Managing the daily restaurant operation, ensuring exceptional guest experiences, smooth service delivery and consistent hospitality standards
• Leading, training and mentoring the front-of-house team, conducting service briefings and fostering a professional, accountable team culture
• Ensuring seamless coordination between front-of-house and kitchen teams to optimise service flow and operational efficiency
• Implementing and maintaining effective systems, procedures and service standards, including stock control, cost awareness, hygiene and safety compliance
• Proactively managing guest feedback and resolving concerns to maintain a high level of customer satisfaction
• Demonstrating a genuine interest in wine and enhancing the overall food and wine experience through knowledgeable, attentive service
• Contributing to the ongoing development and improvement of the restaurant offering

Criteria

• Proven experience as a Restaurant Manager, Assistant Restaurant Manager or similar leadership role within an upmarket restaurant, wine estate, boutique hotel or luxury hospitality environment
• Strong front-of-house management experience with the ability to lead and motivate a small team
• Excellent understanding of restaurant operations, service standards and guest experience management
• Kitchen exposure or understanding of kitchen operations will be highly advantageous
• Passionate about food, wine and delivering memorable hospitality experiences
• Strong problem-solving ability with a proactive and hands-on approach
• Excellent communication, organisational and interpersonal skills
• Ability to work flexible hospitality hours, including Wednesday to Sunday availability
• Own transport essential
• Candidates must reside within a reasonable commuting distance of Simondium / Paarl / Franschhoek area, as relocation or lengthy daily commuting arrangements will not be considered

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Key responsibilities include but are not limited to:

• Assist the General Manager in his/her day-to-day operations
• Ensure the smooth running of the hotel operation in the absence of the General Manager
• Conduct and compile Daily, Weekly, Monthly reports for the General Manager
• Be proactive in anticipating guest needs and possible concerns of on the property
• Monitor the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Proven leadership abilities
• Provides training, coaching, and mentoring to all staff and HOD's
• Receives and resolves or assists the General manager in resolving guest complaints and service recovery process
• Selects or assists in the selection of hotel staff
• Review employee performance and conduct personnel actions such as disciplinary actions and terminations
• Adheres to company procedures and regulations as well as standard operating procedures.
• Ensure full compliance with hotel operating controls, SOP’s, policies, procedures, and service standards
• Ensures effective, timely and accurate communications flow with regards to hotel policies and procedures
• All Other duties as assigned by the General Manager or Management

Criteria:

• Post matric hotel school qualification is essential
• Minimum 5 years’ experience in a five-star property
• Proven experience in a senior hotel operations or management role within a luxury hospitality environment
• Computer literacy – Microsoft Office, MICROS and Opera Cloud proficiency
• Strong knowledge and understanding of hotel operating procedures, standards, and SOP implementation
• Excellent communication, interpersonal, and leadership skills
• Demonstrated ability to lead, motivate, coach, and develop teams across multiple departments
• Strong guest focus with a passion for delivering exceptional service experiences and effective service recovery
• Good numeracy skills with the ability to interpret operational reports and contribute towards profitability objectives
• High level of English proficiency, both written and verbal
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment
• Ability to identify operational challenges, implement solutions, and drive continuous improvement
• Must be motivated, enthusiastic, energetic, and a team player with a positive attitude
• High level of professionalism, attention to detail, and commitment to luxury service standards Must be able to work shifts, weekends, and public holidays as required

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Requirements:

• B.Com Degree in Labour or Environmental Law and Agriculture.
• Have at least 3 years agriculture experience or a post-graduate qualification.
• Excellent written and oral communication skills in both Afrikaans and English
• Be willing to travel across the country and outside of working hours.
• Demonstrate an understanding of agricultural practices and South African legislation.
• Display strong attention to detail and the ability to manage and analyse data.
• Computer literate and proficient in Excel, databases, and data management systems to handle digital records and information.
• Problem-solving skills to identify challenges and drive the implementation of compliance systems.
• Exhibit the ability to present to and engage with large groups effectively.
• Have outstanding interpersonal skills to collaborate with diverse stakeholders.
• Adaptability and continuous learning abilities.
• Be willing to work from the company office in Somerset West and travel as required (This position is office-based and does not offer remote working).

Duties will include, but are not limited to:

• Implement and support the company’s  Social (Ethical) and Environmental Standards and sustainability programmes.
• Provide technical guidance and support to suppliers to achieve and maintain social and environmental compliance.
• Interpret and implement social and environmental legislation, policies, and recognised best practices.
• Review Social and Environmental Self-Assessment Questionnaires (SAQs) and assess compliance against the company’s requirements.
• Conduct on-site farm assessments, verifications, and inspections in both social and environmental compliance requirements across South Africa.
• Present training sessions, workshops, and webinars to suppliers and industry stakeholders on the company’s programmes.
• Develop and maintain training manuals, guidance documents, policies, newsletters, and technical articles.
• Assist with the planning, implementation, oversight and follow-up of the company’s  Emerging Producers Programme.
• Be able to review and identify Best Practices of suppliers, and review them on the company’s platform.
• Maintain accurate digital records and oversee information management on the company’s shared platforms.
• Support stakeholder communication, engagement activities, and general office administration.
• Confidently engage with suppliers on sustainability topics and assist with implementing practices to support continuous improvement.
• Stay informed of emerging labour and environmental legislation, international sustainability trends, and market requirements.

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Minimum Requirements

• Trade-tested Millwright
• 3–5 years maintenance experience in preferably a FMCG / food processing / packaging environment
• Experience working with automated production equipment
• Strong fault-finding ability across mechanical and electrical systems
• Experience working with: 3-phase motors, Variable speed drives, Pneumatic systems, Industrial sensors
• Ability to interpret wiring diagrams and machine schematics
• Must be able to work rotational shifts and weekends
• Self starter
• Analytical and problem solver
• Excellent verbal and written communication skills

Key Accountabilities

• Production Equipment Reliability
• Preventative Maintenance Execution
• Utilities and Infrastructure Support
• Maintenance Systems and Stores Control
• Health, Safety and Food Compliance

Indicators of Effectiveness

• Overall equipment effectiveness
• Attend to all breakdowns as well as minor maintenance in the targeted turnaround period
• Maintenance costs versus budget
• Maintenance schedule attainment

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EXPERIENCE AND QUALIFICATIONS:

• At least 3 - 5 years' experience in building maintenance.
• Matric certificate as a minimum requirement.
• Valid EB driver's license.
• Safety training will be considered an advantage.

KEY SKILLS:

• Good computer skills (MS Office).
• Good planning and organizational skills.
• Good verbal and written communication skills in Afrikaans and English.
• Ability to work independently as well as part of a team.

POSITION RESPONSIBILITIES:

• Perform general cleaning and maintenance work in and around the building.
• Report any defects, damage, or broken items in and around the building.
• Receive and assist contractors during working hours, as well as after hours or over weekends when repairs or installations at the building are required.
• Conduct regular inspections of fire extinguishers, gas cylinders, and other relevant safety equipment.
• Assist with moving tables, chairs, and other equipment for staff meetings and staff functions.
• Provide support with basic repair and maintenance work.
• Perform basic gardening tasks as required.