Retails Store Supervisor at Vital Health Foods

Description

• To drive sales and to manage all aspects relating to the store, specifically stock, cash, staff supervision, and meeting the needs of customers.

Responsibilities:

• Keep the shop as well as the products presentable, neat, clean and tidy at all times
• Manage stock & payments
• Receive, unpack and arrange new shipments from supplier
• Arrange and label goods in the display shelves
• Restock depleted or low shop items and ensure that the sales floor is organized
• Perform end-of-day cleaning duties, which includes wiping down windows, mirrors and fixtures as well as sweeping and mopping the shop floor •Coordinate the receipt and verification of incoming stock, ensure that products are unloaded, stored and verified
• Be vigilant to identify security risks, shoplifting and payment or identity fraud
• Address customer complaints and inquiries
• Maintain an in-depth knowledge of store items to provide advice and recommendations as needed
• Ensure that staff are trained, supervised and motivated
• Ensure adequate staffing of the store to fulfill operational requirements
• Schedule store staff and determine appropriate break schedules
• Coordinate fulfillment of customer orders to staff; maintains inventory database when orders are fulfilled
• Process customer payments at the checkout point / till using the shop’s point of sale system
• Open and close the store according to the centre’s opening and closing times including weekends.

Requirements

• Grade 12 Certificate
• At least 3 -5 years experience in all facets of retail operations, customer service, inventory control and ordering, and supervision of retail sales staff
• Computer literacy and familiarity with POS systems
• At least 3 years related experience as a Store Supervisor
• Excellent communication, problem solving & time management skills.
• Closing date: 14 July 2023.