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Alexander Forbes is a leading provider of financial, risk and insurance and multi-manager investment solutions internationally. The primary operations are based in South Africa and the United Kingdom. A significant network of subsidiaries and partners ensures we provide an outstanding level of service to our customers internationally. Alexander Forbes’...
Role Pupose
The Retention Consultant must possess excellent client retention focus by providing competent, efficient and accurate service to both clients and business in accordance with the AFI retention strategy. This individual will also be required to handle cancellations effectively in order to identify problems and prevent further cancelations and through this support the AFI retentions strategy. Operational efficiency and meeting deadlines is a critical component of this role.
Minimum Requirements
Key performance areas
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